# NCC connection failed

**URL:** <https://forums.suse.com/t/ncc-connection-failed/23950>\
**Category:** SUSE Multi Linux Manager\
**Created:** [May 8, 2013, 6:12pm UTC](https://forums.suse.com/t/ncc-connection-failed/23950 "2013-05-08T18:12:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![asafmgn](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@asafmgn](https://forums.suse.com/u/asafmgn)\
**Post date:** [May 8, 2013, 6:12pm UTC](https://forums.suse.com/t/ncc-connection-failed/23950/1 "2013-05-08T18:12:44Z")

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hello  
im new to Suse manager server and trying to understand why I can’t seem to access the Mirror Credentials with the password given by novel when you evaluation the product.  
Everything works well until I got the step when it is requires to enter the NCC credentials and email and I see I’m getting “failed” on the test.

# mgr-ncc-sync

SUSE Manager 6254 2013/05/08 17:33:17 -02:00: (‘Connecting to [https://UC2566336:fc708e8ef7@nu.novell.com/repo/repoindex.xml](https://UC2566336:fc708e8ef7@nu.novell.com/repo/repoindex.xml) has failed after 10 tries with HTTP error code 401.’,)  
NCC connection failed.

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**Author:** ![ybmfgqm](https://avatars.discourse-cdn.com/v4/letter/y/5f9b8f/32.png) [@ybmfgqm](https://forums.suse.com/u/ybmfgqm)\
**Post date:** [February 20, 2014, 5:36pm UTC](https://forums.suse.com/t/ncc-connection-failed/23950/2 "2014-02-20T17:36:37Z")

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Did you ever get a response for this? I’m having the same issue?

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [February 20, 2014, 5:50pm UTC](https://forums.suse.com/t/ncc-connection-failed/23950/3 "2014-02-20T17:50:06Z")

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> [@](#):
>
> On Thu 20 Feb 2014 03:44:02 PM CST, ybmfgqm wrote:
> 
> Did you ever get a response for this? I’m having the same issue?

Hi  
Your not using a proxy? You executed yast2 susemanager\_setup to  
configure and add registration details?

–  
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)  
openSUSE 13.1 (Bottle) (x86\_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop  
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please show your appreciation and click on the star below… Thanks!