# Network interfaces hangs

**URL:** <https://forums.suse.com/t/network-interfaces-hangs/23209>\
**Category:** SLES Networking\
**Created:** [October 16, 2012, 7:40pm UTC](https://forums.suse.com/t/network-interfaces-hangs/23209 "2012-10-16T19:40:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![lash04](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@lash04](https://forums.suse.com/u/lash04)\
**Post date:** [October 16, 2012, 7:40pm UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/1 "2012-10-16T19:40:59Z")

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Hi Everyone,

Following error found on /var/log/messages…

Oct 13 22:04:28 sapnode02 corosync[22212]: [TOTEM] A processor failed, forming new configuration.  
Oct 13 22:04:29 sapnode02 kernel: [1220257.488119] net eth1: firmware hang detected  
Oct 13 22:04:29 sapnode02 kernel: [1220257.488135] net eth0: firmware hang detected  
Oct 13 22:04:29 sapnode02 kernel: [1220257.488147] net eth2: firmware hang detected  
Oct 13 22:04:29 sapnode02 kernel: [1220257.488158] net eth3: firmware hang detected  
Oct 13 22:04:29 sapnode02 kernel: [1220257.524101] bonding: bond0: link status definitely down for interface eth2, disabling it  
Oct 13 22:04:29 sapnode02 kernel: [1220257.524124] bonding: bond0: now running without any active interface !  
Oct 13 22:04:29 sapnode02 kernel: [1220257.524131] bonding: bond0: link status definitely down for interface eth3, disabling it  
Oct 13 22:04:29 sapnode02 kernel: [1220257.573657] netxen\_nic 0000:04:00.3: phanfw.bin: firmware is older than flash  
Oct 13 22:04:29 sapnode02 firmware.sh[31719]: Cannot find firmware file ‘nx3fwct.bin’

Note: OS is SLES 11 SP2 SAP version. After sometime the connection comes back again  
What can be the cause and how can I get this sort out??Your help on this highly appreciated.

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [October 16, 2012, 8:04pm UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/2 "2012-10-16T20:04:16Z")

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> [@lash04](#):
>
> Hi Everyone,
> 
> Following error found on /var/log/messages…
> 
> Oct 13 22:04:28 sapnode02 corosync[22212]: [TOTEM] A processor  
> failed, forming new configuration.  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.488119] net eth1: firmware  
> hang detected  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.488135] net eth0: firmware  
> hang detected  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.488147] net eth2: firmware  
> hang detected  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.488158] net eth3: firmware  
> hang detected  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.524101] bonding: bond0: link  
> status definitely down for interface eth2, disabling it  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.524124] bonding: bond0: now  
> running without any active interface !  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.524131] bonding: bond0: link  
> status definitely down for interface eth3, disabling it  
> Oct 13 22:04:29 sapnode02 kernel: [1220257.573657] netxen\_nic  
> 0000:04:00.3: phanfw.bin: firmware is older than flash  
> Oct 13 22:04:29 sapnode02 firmware.sh[31719]: Cannot find firmware  
> file ‘nx3fwct.bin’
> 
> Note: OS is SLES 11 SP2 SAP version. After sometime the connection  
> comes back again  
> What can be the cause and how can I get this sort out??Your help on  
> this highly appreciated.

Hi  
Is the qlogic-firmware package installed?

–  
Cheers Malcolm Â°Â¿Â° (Linux Counter #276890)  
openSUSE 12.2 (x86\_64) Kernel 3.4.11-2.16-desktop  
up 21:28, 4 users, load average: 0.27, 0.19, 0.20  
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

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<div class="post-metadata">

**Author:** ![lash04](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@lash04](https://forums.suse.com/u/lash04)\
**Post date:** [October 17, 2012, 8:23am UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/3 "2012-10-17T08:23:58Z")

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Hi Malcolm,

I really don’t think so. Let me check this and get back to you. we have to similar HP ProLiant DL585 G7 server. SLES 11 SP2 SAP version running on both servers. but only one server gives this issue.

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**Author:** ![lash04](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@lash04](https://forums.suse.com/u/lash04)\
**Post date:** [October 18, 2012, 9:17am UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/4 "2012-10-18T09:17:50Z")

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Hi Malcolm,

The fibre cards are qlogic. following is the out put from lspci…

02:00.0 System peripheral: Hewlett-Packard Company Integrated Lights-Out Standard Slave Instrumentation & System Support (rev 04)  
02:00.2 System peripheral: Hewlett-Packard Company Integrated Lights-Out Standard Management Processor Support and Messaging (rev 04)  
02:00.4 USB controller: Hewlett-Packard Company Integrated Lights-Out Standard Virtual USB Controller (rev 01)  
03:00.0 RAID bus controller: Hewlett-Packard Company Smart Array G6 controllers (rev 01)  
04:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)  
04:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)  
04:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)  
04:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)  
08:00.0 RAID bus controller: Hewlett-Packard Company Smart Array G6 controllers (rev 01)  
40:00.0 Host bridge: ATI Technologies Inc RD890 Northbridge only dual slot (2x16) PCI-e GFX Hydra part (rev 02)  
40:0b.0 PCI bridge: ATI Technologies Inc RD890 PCI to PCI bridge (NB-SB link)  
40:0c.0 PCI bridge: ATI Technologies Inc Device 5a20  
44:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)  
44:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)  
47:00.0 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)  
47:00.1 Fibre Channel: QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (rev 02)

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [October 18, 2012, 2:04pm UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/5 "2012-10-18T14:04:23Z")

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Hi lash04,

grab yourself a bag of tissues and start reading [http://wahlnetwork.com/2011/08/16/identifying-and-resolving-netxen-nx\_nic-qlogic-nic-failures/](http://wahlnetwork.com/2011/08/16/identifying-and-resolving-netxen-nx_nic-qlogic-nic-failures/) - it seems these adapters are likely the root cause of the problem and you’re not alone… 😕

Sorry for the not-help,  
Jens

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<div class="post-metadata">

**Author:** ![lash04](https://avatars.discourse-cdn.com/v4/letter/l/dc4da7/32.png) [@lash04](https://forums.suse.com/u/lash04)\
**Post date:** [November 13, 2012, 8:01pm UTC](https://forums.suse.com/t/network-interfaces-hangs/23209/6 "2012-11-13T20:01:14Z")

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Hi everyone,

For the network firmware hang, HP gave a new driver (nx\_nic) to be installed. It seems that when you do a firmware upgrade for an Ethernet Interface which is not configured or is in a slave bonding configuration, the upgrade will not work as expected. This was the cause for the network hang and we are monitoring the status of network connectivity after properly carried out firmware upgrade. I think the problem is sorted out but we are still monitoring on this matter and I will write to you back with the status on this.
