# node hangs on pxe boot infinite loop **URL:** \ **Category:** SUSE OpenStack Cloud\ **Created:** [July 29, 2014, 1:48am UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908 "2014-07-29T01:48:34Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [July 29, 2014, 1:48am UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/1 "2014-07-29T01:48:34Z")
Hello all I have the following setup SLES11-R3 admin node in a VM 2GB memory 32GB virtual storage I ran updates and installed Admin node successfully When trying to configure additional nodes with pxe boot, i get the following error …waiting for pxe file to contain: .\*\_install and then it goes into a infinite loop I have tried running chef-client on the admin node and it hangs at package[nfs-utils] action install (nfs-server::default line 45) Any help would be appreciated Jide ---
**Author:** ![aspiers](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@aspiers](https://forums.suse.com/u/aspiers)\ **Post date:** [July 29, 2014, 2:13pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/2 "2014-07-29T14:13:12Z")
Please can you provide a supportconfig? ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [July 30, 2014, 12:01am UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/3 "2014-07-30T00:01:23Z")
> [@aspiers;22836](#): > > Please can you provide a supportconfig? Hi, please how do mean by supportconfig. Kindly explain. Thank you Jide ---
**Author:** ![rsimai](https://avatars.discourse-cdn.com/v4/letter/r/8edcca/32.png) [@rsimai](https://forums.suse.com/u/rsimai)\ **Post date:** [July 30, 2014, 10:24am UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/4 "2014-07-30T10:24:07Z")
Hi Jide, [QUOTE=jideogunmekan;22850]Hi, please how do mean by supportconfig. Kindly explain. Thank you Jide[/QUOTE] please see the manual, here’s the link to the respective section: [https://www.suse.com/documentation/suse\_cloud3/singlehtml/book\_cloud\_deploy/book\_cloud\_deploy.html#sec.depl.trouble.support](https://www.suse.com/documentation/suse_cloud3/singlehtml/book_cloud_deploy/book_cloud_deploy.html#sec.depl.trouble.support) – Thanks, Robert ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [July 30, 2014, 7:25pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/5 "2014-07-30T19:25:44Z")
Hi It generated a quite a lot of files. I have zipped into a file but cannot upload attachments. Is there a specific one to post? Thanks Jide ---
**Author:** ![HvdHeuvel](https://avatars.discourse-cdn.com/v4/letter/h/3da27b/32.png) [@HvdHeuvel](https://forums.suse.com/u/HvdHeuvel)\ **Post date:** [July 30, 2014, 8:53pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/6 "2014-07-30T20:53:28Z")
On Wed, 30 Jul 2014 16:34:01 +0000, jideogunmekan wrote: [color=blue] > Hi > > It generated a quite a lot of files. I have zipped into a file but > cannot upload attachments. Is there a specific one to post? Thanks > > Jide[/color] Hello Jide, You could upload it here: ftp://ftp.novell.com/incoming/ and than simply update the people here on the file name you have uploaded to that FTP server so it can be traced back. Regards Hans ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [July 30, 2014, 9:10pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/7 "2014-07-30T21:10:38Z")
Hi Thanks for the support. I have uploaded the supportconfig file nts\_admin\_140730\_1757.zip to the ftp site thanks ---
**Author:** ![aspiers](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@aspiers](https://forums.suse.com/u/aspiers)\ **Post date:** [July 31, 2014, 12:34pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/8 "2014-07-31T12:34:18Z")
For some reason I cannot access that file ☹ However we should get you support through the proper channels. Are you an existing customer or is this a proof of concept? And in what country/area? Thanks! ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [July 31, 2014, 1:12pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/9 "2014-07-31T13:12:20Z")
> [@aspiers;22880](#): > > For some reason I cannot access that file ☹ However we should get you support through the proper channels. Are you an existing customer or is this a proof of concept? And in what country/area? Thanks! Hi, not yet an existing customer. Yes this is a proof of concept we are working on. We are located in Lagos, Nigeria Thanks Jide ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [August 1, 2014, 3:45pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/10 "2014-08-01T15:45:36Z")
Hello Any further help? ---
**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\ **Post date:** [August 4, 2014, 12:42pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/11 "2014-08-04T12:42:59Z")
Hi Jide, [QUOTE=jideogunmekan;22897]Hello Any further help?[/QUOTE] hang on 😉 This forum is run by volunteers, although from time to time Novell/SUSE folks do try to help out here as well. But it’s always on spare time, so please don’t be disappointed if it takes a moment to respond, we all have daytime jobs to look after, too 🙂 But we’re doing our best to help you. (If you’re looking for official support, you’d need to contact i.e. your local SUSE sales staff for pre-sales support or, once officially licensed, via the offerings of your support contract.) Regards, Jens ---
**Author:** ![ravarga](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@ravarga](https://forums.suse.com/u/ravarga)\ **Post date:** [August 5, 2014, 12:51pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/12 "2014-08-05T12:51:35Z")
[QUOTE=jideogunmekan;22897]Hello Any further help?[/QUOTE] Please install supportconfig from the following link and create log tarball again: [https://www.suse.com/communities/conversations/free\_tools/supportconfig-linux/](https://www.suse.com/communities/conversations/free_tools/supportconfig-linux/) The file you uploaded doesn’t contain any cloud related information as supportconfig is missing the cloud plugin. Did cloud deployment script on admin node finished without any errors? As you are deploying in VirtualBox make sure that new node is on the same network segment as admin node DHCP server. If new node is PXE-booted it should receive response from this DHCP. Then you should see discovered node in dashboard. ---
**Author:** ![aspiers](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@aspiers](https://forums.suse.com/u/aspiers)\ **Post date:** [August 5, 2014, 5:42pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/13 "2014-08-05T17:42:06Z")
[QUOTE=ravarga;22947]Please install supportconfig from the following link and create log tarball again: [https://www.suse.com/communities/conversations/free\_tools/supportconfig-linux/](https://www.suse.com/communities/conversations/free_tools/supportconfig-linux/)[/QUOTE] I don’t think that will help. The supportconfig provided shows that supportconfig and the correct cloud plugin were both installed. > [@](#): > > The file you uploaded doesn’t contain any cloud related information as supportconfig is missing the cloud plugin. Right. I can only imagine that this was due to running supportconfig with the wrong options somehow? When run with no options it should use the plugin. [QUOTE]Did cloud deployment script on admin node finished without any errors? As you are deploying in VirtualBox make sure that new node is on the same network segment as admin node DHCP server. If new node is PXE-booted it should receive response from this DHCP. Then you should see discovered node in dashboard.[/QUOTE] ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [August 6, 2014, 11:21pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/14 "2014-08-06T23:21:04Z")
Thanks Jens This is noted. Jide [QUOTE=jmozdzen;22925]Hi Jide, hang on 😉 This forum is run by volunteers, although from time to time Novell/SUSE folks do try to help out here as well. But it’s always on spare time, so please don’t be disappointed if it takes a moment to respond, we all have daytime jobs to look after, too 🙂 But we’re doing our best to help you. (If you’re looking for official support, you’d need to contact i.e. your local SUSE sales staff for pre-sales support or, once officially licensed, via the offerings of your support contract.) Regards, Jens[/QUOTE] ---
**Author:** ![jideogunmekan](https://avatars.discourse-cdn.com/v4/letter/j/c77e96/32.png) [@jideogunmekan](https://forums.suse.com/u/jideogunmekan)\ **Post date:** [August 6, 2014, 11:24pm UTC](https://forums.suse.com/t/node-hangs-on-pxe-boot-infinite-loop/25908/15 "2014-08-06T23:24:54Z")
Hi thanks for the response. I will re-run the supportconfig script again. When I boot the node, it gets pxe IP address from the Admin node, but for some reason It keeps waiting for the boot files. Jide