# Not able to access the UI **URL:** \ **Category:** General\ **Created:** [April 1, 2016, 8:11pm UTC](https://forums.suse.com/t/not-able-to-access-the-ui/2278 "2016-04-01T20:11:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![kneu](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@kneu](https://forums.suse.com/u/kneu)\ **Post date:** [April 1, 2016, 8:12pm UTC](https://forums.suse.com/t/not-able-to-access-the-ui/2278/1 "2016-04-01T20:12:00Z")
Hello community, I’m struggling to access the ui. I’ve followed the instructions here: [http://docs.rancher.com/rancher/quick-start-guide/](http://docs.rancher.com/rancher/quick-start-guide/) It’s likely user error, but I also can’t find a solution because I don’t really know what the problem is. I’ve tried using the docker container ip, the vm instance public ip on an EC2 instance, and a static ip on google CE. None of these have allowed me to access the ui. What ip address should be used to access the ui? The container ip or the instance, and what network configurations needs to be set? Any help is much appreciated. In case it’s helpful, I’ve added the log from my most recent attempt. Thank you, ubuntu@ip-172-31-60-106:~$ sudo docker logs -f 18acc54aaab1a740beb19eeeeb0fde6c835e1b5e6ba80a4f4ebb499e210d882c 160401 5:24:56 [Note] /usr/sbin/mysqld (mysqld 5.5.47-0ubuntu0.14.04.1-log) starting as process 28 … Uptime: 2 Threads: 1 Questions: 2 Slow queries: 0 Opens: 33 Flush tables: 1 Open tables: 26 Queries per second avg: 1.000 Setting up database Importing schema CATTLE\_AGENT\_PACKAGE\_AGENT\_BINARIES\_URL=/usr/share/cattle/artifacts/agent-binaries.tar.gz CATTLE\_AGENT\_PACKAGE\_CADVISOR\_URL=/usr/share/cattle/artifacts/cadvisor.tar.gz CATTLE\_AGENT\_PACKAGE\_HOST\_API\_URL=/usr/share/cattle/artifacts/host-api.tar.gz CATTLE\_AGENT\_PACKAGE\_NODE\_AGENT\_URL=/usr/share/cattle/artifacts/node-agent.tar.gz CATTLE\_AGENT\_PACKAGE\_PYTHON\_AGENT\_URL=/usr/share/cattle/artifacts/python-agent.tar.gz CATTLE\_AGENT\_PACKAGE\_RANCHER\_DNS\_URL=/usr/share/cattle/artifacts/rancher-dns.tar.gz CATTLE\_AGENT\_PACKAGE\_RANCHER\_METADATA\_URL=/usr/share/cattle/artifacts/rancher-metadata.tar.gz CATTLE\_AGENT\_PACKAGE\_RANCHER\_NET\_URL=/usr/share/cattle/artifacts/rancher-net.tar.gz CATTLE\_CATTLE\_VERSION=v0.159.2 CATTLE\_DB\_CATTLE\_DATABASE=mysql CATTLE\_DB\_CATTLE\_MYSQL\_HOST=localhost CATTLE\_DB\_CATTLE\_MYSQL\_NAME=cattle CATTLE\_DB\_CATTLE\_MYSQL\_PORT=3306 CATTLE\_DB\_CATTLE\_USERNAME=cattle CATTLE\_GRAPHITE\_HOST= CATTLE\_GRAPHITE\_PORT= CATTLE\_HOME=/var/lib/cattle CATTLE\_HOST\_API\_PROXY\_MODE=embedded CATTLE\_LOGBACK\_OUTPUT\_GELF\_HOST= CATTLE\_LOGBACK\_OUTPUT\_GELF\_PORT= CATTLE\_RANCHER\_COMPOSE\_VERSION=v0.7.3 CATTLE\_RANCHER\_SERVER\_IMAGE=v1.0.0 CATTLE\_USE\_LOCAL\_ARTIFACTS=true DEFAULT\_CATTLE\_API\_UI\_INDEX=//releases.rancher.com/ui/0.100.3 DEFAULT\_CATTLE\_CATALOG\_EXECUTE=true DEFAULT\_CATTLE\_CATALOG\_URL=library=https://github.com/rancher/rancher-catalog.git,community=https://github.com/rancher/community-catalog.git DEFAULT\_CATTLE\_COMPOSE\_EXECUTOR\_EXECUTE=true DEFAULT\_CATTLE\_MACHINE\_EXECUTE=true DEFAULT\_CATTLE\_RANCHER\_COMPOSE\_DARWIN\_URL=https://releases.rancher.com/compose/v0.7.3/rancher-compose-darwin-amd64-v0.7.3.tar.gz DEFAULT\_CATTLE\_RANCHER\_COMPOSE\_LINUX\_URL=https://releases.rancher.com/compose/v0.7.3/rancher-compose-linux-amd64-v0.7.3.tar.gz DEFAULT\_CATTLE\_RANCHER\_COMPOSE\_WINDOWS\_URL=https://releases.rancher.com/compose/v0.7.3/rancher-compose-windows-386-v0.7.3.zip 05:25:04.701 [main] WARN o.e.jetty.security.SecurityHandler - ServletContext@o.e.j.w.WebAppContext@1d0fb7fb{/,file:/usr/share/cattle/9283c067b6f96f5ff1e38fb0ddfd8649/,STARTING}{file:/usr/share/cattle/9283c067b6f96f5ff1e38fb0ddfd8649/} has uncovered http methods for path: / 05:25:06.516 [main] INFO ConsoleStatus - [1/6] [0ms] [5ms] Loading config-bootstrap 05:25:06.859 [main] INFO ConsoleStatus - [2/6] [349ms] [336ms] Loading base-config 05:25:07.470 [main] INFO ConsoleStatus - [3/6] [960ms] [610ms] Loading config 05:25:07.491 [main] INFO ConsoleStatus - [4/6] [981ms] [16ms] Starting config-bootstrap 05:25:07.949 [main] INFO ConsoleStatus - [5/6] [1439ms] [458ms] Starting base-config 05:25:07.950 [main] INFO ConsoleStatus - [6/6] [1440ms] [0ms] Starting config 2016-04-01 05:25:08,371 INFO [main] [ConsoleStatus] [1/32] [0ms] [0ms] Loading bootstrap 2016-04-01 05:25:08,551 INFO [main] [ConsoleStatus] [2/32] [180ms] [180ms] Loading config-defaults 2016-04-01 05:25:14,877 WARN [main] [liquibase] modifyDataType will lose primary key/autoincrement/not null settings for mysql. Use and re-specify all configuration if this is the case 2016-04-01 05:25:19,191 INFO [main] [ConsoleStatus] [3/32] [10820ms] [10640ms] Loading system 2016-04-01 05:25:19,279 INFO [main] [ConsoleStatus] [4/32] [10908ms] [87ms] Loading defaults 2016-04-01 05:25:19,735 INFO [main] [ConsoleStatus] [5/32] [11364ms] [456ms] Loading types 2016-04-01 05:25:28,672 INFO [main] [ConsoleStatus] [6/32] [20301ms] [8937ms] Loading system-services 2016-04-01 05:25:29,031 INFO [main] [ConsoleStatus] [7/32] [20660ms] [359ms] Loading agent-server 2016-04-01 05:25:29,403 INFO [main] [ConsoleStatus] [8/32] [21032ms] [372ms] Loading allocator-server 2016-04-01 05:25:31,539 INFO [main] [ConsoleStatus] [9/32] [23168ms] [2136ms] Loading api-server 2016-04-01 05:25:34,117 INFO [main] [ConsoleStatus] [10/32] [25746ms] [2578ms] Loading iaas-api 2016-04-01 05:25:34,252 INFO [main] [ConsoleStatus] [11/32] [25881ms] [135ms] Loading archaius 2016-04-01 05:25:34,820 INFO [main] [ConsoleStatus] [12/32] [26449ms] [568ms] Loading core-model 2016-04-01 05:25:34,873 INFO [main] [ConsoleStatus] [13/32] [26502ms] [53ms] Loading core-object-defaults 2016-04-01 05:25:34,907 INFO [main] [ConsoleStatus] [14/32] [26536ms] [34ms] Loading encryption 2016-04-01 05:25:38,081 INFO [main] [ConsoleStatus] [15/32] [29710ms] [3174ms] Loading process 2016-04-01 05:25:38,131 INFO [main] [ConsoleStatus] [16/32] [29760ms] [49ms] Loading redis 2016-04-01 05:25:38,227 INFO [main] [ConsoleStatus] [17/32] [29856ms] [96ms] Starting bootstrap 2016-04-01 05:25:38,227 INFO [main] [ConsoleStatus] [18/32] [29856ms] [0ms] Starting config-defaults 2016-04-01 05:25:38,227 INFO [main] [ConsoleStatus] [19/32] [29856ms] [0ms] Starting system 2016-04-01 05:25:38,228 INFO [main] [ConsoleStatus] [20/32] [29857ms] [1ms] Starting defaults 2016-04-01 05:25:38,228 INFO [main] [ConsoleStatus] [21/32] [29857ms] [0ms] Starting types 2016-04-01 05:25:44,866 INFO [main] [ConsoleStatus] [22/32] [36495ms] [6638ms] Starting system-services 2016-04-01 05:25:44,867 INFO [main] [ConsoleStatus] [23/32] [36496ms] [1ms] Starting agent-server 2016-04-01 05:25:44,867 INFO [main] [ConsoleStatus] [24/32] [36496ms] [0ms] Starting allocator-server 2016-04-01 05:25:47,210 INFO [main] [ConsoleStatus] [25/32] [38839ms] [2342ms] Starting api-server 2016-04-01 05:25:48,724 INFO [main] [ConsoleStatus] [26/32] [40353ms] [1514ms] Starting iaas-api 2016-04-01 05:25:48,731 INFO [main] [ConsoleStatus] [27/32] [40360ms] [0ms] Starting archaius 2016-04-01 05:25:48,732 INFO [main] [ConsoleStatus] [28/32] [40361ms] [1ms] Starting core-model 2016-04-01 05:25:48,732 INFO [main] [ConsoleStatus] [29/32] [40361ms] [0ms] Starting core-object-defaults 2016-04-01 05:25:48,732 INFO [main] [ConsoleStatus] [30/32] [40361ms] [0ms] Starting encryption 2016-04-01 05:25:48,736 INFO [main] [ConsoleStatus] [31/32] [40365ms] [4ms] Starting process 2016-04-01 05:25:48,737 INFO [main] [ConsoleStatus] [32/32] [40366ms] [0ms] Starting redis 05:25:48.911 [main] INFO ConsoleStatus - [DONE] [45632ms] Startup Succeeded, Listening on port 8081 time="2016-04-01T05:25:49Z" level=info msg="Starting websocket proxy. Listening on [:8080], Proxying to cattle API at [localhost:8081], Monitoring parent pid [7]." time=“2016-04-01T05:25:49Z” level=info msg="Downloading certificate from [http://localhost:8081/v1/credentials/1c1/certificate](http://localhost:8081/v1/credentials/1c1/certificate)" time=“2016-04-01T05:25:50Z” level=info msg="Starting Rancher Catalog service" time=“2016-04-01T05:25:50Z” level=info msg="Using catalog library=https://github.com/rancher/rancher-catalog.git" time=“2016-04-01T05:25:50Z” level=info msg="Using catalog community=https://github.com/rancher/community-catalog.git" time=“2016-04-01T05:25:50Z” level=info msg=“Setting log level” logLevel=info time=“2016-04-01T05:25:50Z” level=info msg=“Starting go-machine-service…” gitcommit=dc97268 time=“2016-04-01T05:25:50Z” level=info msg="Updating docker-machine-drivers from cattle." time=“2016-04-01T05:25:50Z” level=info msg=“Starting rancher-compose-executor” version=v0.7.3 time=“2016-04-01T05:25:51Z” level=info msg=“Initializing event router” workerCount=10 time=“2016-04-01T05:25:51Z” level=info msg="Connection established" time=“2016-04-01T05:26:10Z” level=info msg="Started setting and driver watcher." time=“2016-04-01T05:26:10Z” level=info msg=“Initializing event router” workerCount=10 time=“2016-04-01T05:26:10Z” level=info msg=“Connection established” ^Cubuntu@ip-172-31-60-106:~$ ---
**Author:** ![vincent](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/vincent/32/7156_2.png) [@vincent](https://forums.suse.com/u/vincent)\ **Post date:** [April 1, 2016, 9:05pm UTC](https://forums.suse.com/t/not-able-to-access-the-ui/2278/2 "2016-04-01T21:05:04Z")
The `-p` in > sudo docker run -d --restart=always -p 8080:8080 rancher/server means to listen on port 8080 (the left side) on the host and send that to port 8080 (the right side) in the container. So you want the “public” IP address of the host that the container is on. Both EC2 and GCE default to all ports closed, so you will also need to have a security group that allows access to 8080 applied to the host. ---
**Author:** ![kneu](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@kneu](https://forums.suse.com/u/kneu)\ **Post date:** [April 2, 2016, 1:49am UTC](https://forums.suse.com/t/not-able-to-access-the-ui/2278/3 "2016-04-02T01:49:48Z")
Thank you! I had to open the port for the security group for the AWS instance. I’ll look into that for GCE as well.