# Oh, that's totally reasonable. **URL:** \ **Category:** Chatting over the Back Fence\ **Created:** [March 24, 2015, 5:03pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857 "2015-03-24T17:03:35Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\ **Post date:** [March 24, 2015, 5:03pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/1 "2015-03-24T17:03:35Z")
I just spent several minutes trying to figure out what I was supposed to fix for this user who, in composing one specific GroupWise message, switched from HTML view to text view and suddenly could not scroll with the mouse, and had to press the Enter key two times to break paragraphs in a chunk of pasted text. Some back and forth ensued, as I attempted to draw from her exactly what she was so bothered about that she wanted tech support…I guess I never did figure it out, since I finally suggested that if she was concerned about how the message looked to recipients (as in, weird hidden characters becoming unhidden on send) she could first send it to her own outside account as a test. “No, I don’t care how it looks, I’m concerned about how my computer’s functioning.” If you are only seeing problems when dealing with a single message, that’s a very small set of data to draw any conclusions from. I don’t think it will make any difference, but do you want to try a new keyboard and mouse? _big sigh_ “No, I’ll just add that to the list of extra things I need to do to get my job done.” :::::HEADDESK::::::: ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 24, 2015, 5:37pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/2 "2015-03-24T17:37:58Z")
On Tue, 24 Mar 2015 15:03:35 GMT, Mary Wood [capto\_canem@yahoo.com](mailto:capto_canem@yahoo.com) wrote: [color=blue] > I just spent several minutes trying to figure out what I was supposed to > fix for this user who, in composing one specific GroupWise message, > switched from HTML view to text view and suddenly could not scroll with > the mouse, and had to press the Enter key two times to break paragraphs > in a chunk of pasted text. > > Some back and forth ensued, as I attempted to draw from her exactly what > she was so bothered about that she wanted tech support…I guess I never > did figure it out, since I finally suggested that if she was concerned > about how the message looked to recipients (as in, weird hidden > characters becoming unhidden on send) she could first send it to her own > outside account as a test. > > “No, I don’t care how it looks, I’m concerned about how my computer’s > functioning.” > > If you are only seeing problems when dealing with a single message, > that’s a very small set of data to draw any conclusions from. I don’t > think it will make any difference, but do you want to try a new keyboard > and mouse? > > _big sigh_ “No, I’ll just add that to the list of extra things I need to > do to get my job done.” > > :::::HEADDESK:::::::[/color] I know the feeling Mary. Just have to wonder about some people. 🙂 ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [March 24, 2015, 8:27pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/3 "2015-03-24T20:27:52Z")
Just one message? Cancel it and start again, this time in Text mode to begin with. That would be my answer. – Kim - 3/24/2015 12:27:07 PM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 24, 2015, 9:04pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/4 "2015-03-24T21:04:07Z")
On 3/24/2015 1:27 PM, kgroneman wrote:[color=blue] > Just one message? Cancel it and start again, this time in Text mode to > begin with. That would be my answer. > [/color] > I wish it had all been on video, because you just couldn’t have scripted > a more ridiculous scenario. There wasn’t even anything wrong with the > message - you could still use the mouse with the scroll bar on the right > of the message window. The whole problem was that with the message in > that text mode, she couldn’t scroll with the wheel. And she had to hit > Enter TWO TIMES instead of one to get the right paragraph spacing. I want my 10 minutes back. And revenge. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 25, 2015, 1:39pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/5 "2015-03-25T13:39:56Z")
> And revenge. If it’s possible to set message templates, take a screenshot of one of her messages and make it her background message template image. It will drive her crazy. LOL Or just some image that has a cancel button on it. She’ll click that cancel button over and over again, and nothing will happen. LOL I’m not actually advocating doing this. It’s just fun to think about. One of my favorite phone support calls many years ago was a legal secretary whose desktop had apparently frozen. I led her through all the normal things and none of them worked. I finally figured out that she’d somehow managed to do the right combination of keystrokes to have taken a screenshot of her desktop and pasted it into WordPerfect, which she’d also managed to keystroke into full screen. To this day, I can’t imagine how she managed to do it, but no wonder nothing she clicked on worked! LOL – Susan Novell Community Chat Moderator [http://forums.novell.com/faq.php?faq=novfor#faq\_rules](http://forums.novell.com/faq.php?faq=novfor#faq_rules) [http://www.ncci.org](http://www.ncci.org) NCCIrregulars Web Site [https://www.facebook.com/groups/NCCIrregulars](https://www.facebook.com/groups/NCCIrregulars) Please read the following before posting in here: [http://preview.tinyurl.com/27zopdy](http://preview.tinyurl.com/27zopdy) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 25, 2015, 3:33pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/6 "2015-03-25T15:33:04Z")
On Wed, 25 Mar 2015 11:39:56 GMT, “Susan” [ncci.mod@gmail.com](mailto:ncci.mod@gmail.com) wrote: [color=blue][color=green] > > And revenge.[/color] > > If it’s possible to set message templates, take a screenshot of one > of her messages and make it her background message template image. It > will drive her crazy. LOL Or just some image that has a cancel button > on it. She’ll click that cancel button over and over again, and > nothing will happen. LOL > > I’m not actually advocating doing this. It’s just fun to think about. > One of my favorite phone support calls many years ago was a legal > secretary whose desktop had apparently frozen. I led her through all > the normal things and none of them worked. I finally figured out that > she’d somehow managed to do the right combination of keystrokes to > have taken a screenshot of her desktop and pasted it into > WordPerfect, which she’d also managed to keystroke into full screen. > To this day, I can’t imagine how she managed to do it, but no wonder > nothing she clicked on worked! LOL[/color] It is funny what people do. Someone reported a problem to me. I told them what they had done wrong and they denied it. So I walked over to their desk and said show me. They proceeded to do exactly what I had said not to do. 🙂 You just have to laugh. ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [March 25, 2015, 7:48pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/7 "2015-03-25T19:48:05Z")
This all sounds like what I deal with when my wife uses the computer. – Kim - 3/25/2015 11:47:34 AM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 25, 2015, 9:11pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/8 "2015-03-25T21:11:18Z")
Ken: Yes, it IS funny. I found users to be awfully creative in the havoc they could wreak with a few simple keystrokes. LOL 🙂 – Susan Novell Community Chat Moderator [http://forums.novell.com/faq.php?faq=novfor#faq\_rules](http://forums.novell.com/faq.php?faq=novfor#faq_rules) [http://www.ncci.org](http://www.ncci.org) NCCIrregulars Web Site [https://www.facebook.com/groups/NCCIrregulars](https://www.facebook.com/groups/NCCIrregulars) Please read the following before posting in here: [http://preview.tinyurl.com/27zopdy](http://preview.tinyurl.com/27zopdy) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 25, 2015, 9:32pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/9 "2015-03-25T21:32:00Z")
Susan sounds like they ‘said’: [color=blue] > Ken: > > Yes, it IS funny. I found users to be awfully creative in the havoc > they could wreak with a few simple keystrokes. LOL :)[/color] So my response to Susan’s comment is… Sounds like my Dad when he was still working. Self proclaimed ‘fast clicker’, and he would sometimes end up with 30-40 minimized programs on the taskbar, inevitably many of the same program. – Stevo ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 26, 2015, 5:37pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/10 "2015-03-26T17:37:34Z")
LOL! A friend’s father, who had programmed the first mortgage amortization software for a bank in his state back in the day, so was no slouch mentally, in his older years when given a PC could not get “the hang” of a computer mouse, and kept holding it up in the air and pointing it at the screen. It’s pretty interesting dealing with family and computers. : ) – Susan Novell Community Chat Moderator [http://forums.novell.com/faq.php?faq=novfor#faq\_rules](http://forums.novell.com/faq.php?faq=novfor#faq_rules) [http://www.ncci.org](http://www.ncci.org) NCCIrregulars Web Site [https://www.facebook.com/groups/NCCIrregulars](https://www.facebook.com/groups/NCCIrregulars) Please read the following before posting in here: [http://preview.tinyurl.com/27zopdy](http://preview.tinyurl.com/27zopdy) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [March 26, 2015, 5:43pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/11 "2015-03-26T17:43:30Z")
On 03/26/2015 09:37 AM, Susan wrote:[color=blue] > LOL! A friend’s father, who had programmed the first mortgage > amortization software for a bank in his state back in the day, so was > no slouch mentally, in his older years when given a PC could not get > “the hang” of a computer mouse, and kept holding it up in the air and > pointing it at the screen.[/color] The mouse is an abominable, primitive, piece of junk. Two buttons, maybe three with a scroll wheel, instead of 108 keys. Used by one hand instead of two, requires movement away from the far-more-efficient keyboard (in some way, unless you have the hyper-imprecise eraser-looking thingy in your keyboard) to use… it’s a step backwards in terms of efficiency. Just my two bits… – Good luck. If you find this post helpful and are logged into the web interface, show your appreciation and click on the star below… ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [March 26, 2015, 10:49pm UTC](https://forums.suse.com/t/oh-thats-totally-reasonable/26857/12 "2015-03-26T22:49:57Z")
Hey ab: [color=blue] > in some way, unless you have the > hyper-imprecise eraser-looking thingy in your keyboard[/color] I hate that thing. Useless to me. However, given a GUI interface, I prefer a mouse to having to use the keyboard. Different strokes for different folks. – Kim - 3/26/2015 2:49:08 PM