# online update **URL:** \ **Category:** SUSE Linux Enterprise Desktop\ **Created:** [January 29, 2021, 9:32am UTC](https://forums.suse.com/t/online-update/35464 "2021-01-29T09:32:24Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 9:32am UTC](https://forums.suse.com/t/online-update/35464/1 "2021-01-29T09:32:24Z")
I did an online update using zypper command “zypper in -t patch SUSE-SLE-SAP-12-SP2-2019-2984=1” and the results: Refreshing service ‘SUSE\_Linux\_Enterprise\_Server\_12\_SP2\_x86\_64’. Loading repository data… Reading installed packages… ‘SUSE-SLE-SAP-12-SP2-2019-2984=1’ not found in package names. Trying capabilities. No provider of ‘SUSE-SLE-SAP-12-SP2-2019-2984=1’ found. Resolving package dependencies… Nothing to do. Please help ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [January 29, 2021, 1:36pm UTC](https://forums.suse.com/t/online-update/35464/2 "2021-01-29T13:36:04Z")
@Paulus Hi and welcome to the Forum 🙂 Drop the `=1` bit… ```auto zypper in -t patch SUSE-SLE-SAP-12-SP2-2019-2984 ``` ---
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 2:00pm UTC](https://forums.suse.com/t/online-update/35464/3 "2021-01-29T14:00:37Z")
hi @malcolmlewis , Thank you for your response. I’ve tried to remove =1 but the result is still the same. # zypper in -t patch SUSE-SLE-SAP-12-SP2-2018-814 Refreshing service ‘SUSE\_Linux\_Enterprise\_Server\_12\_SP2\_x86\_64’. Loading repository data… Reading installed packages… ‘SUSE-SLE-SAP-12-SP2-2018-814’ not found in package names. Trying capabilities. No provider of ‘SUSE-SLE-SAP-12-SP2-2018-814’ found. Resolving package dependencies… Nothing to do. ---
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 2:07pm UTC](https://forums.suse.com/t/online-update/35464/4 "2021-01-29T14:07:10Z")
I check the list of patches in the repository, the list of available patches is only 2018 and below. Tried to refresh the repository but the patch list didn’t change. ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [January 29, 2021, 2:27pm UTC](https://forums.suse.com/t/online-update/35464/5 "2021-01-29T14:27:10Z")
@Paulus Hi, it’s in the `SUSE Linux Enterprise Server for SAP Applications 12 SP2` repository, you have an active LTSS subscription? ---
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 2:36pm UTC](https://forums.suse.com/t/online-update/35464/6 "2021-01-29T14:36:22Z")
Hi @malcolmlewis , I just activated an unlimited license and registered 1 server with the registration code provided by the vendor. Some patches can be installed but some cannot be installed. I don’t understand what other license to have. How to activate LTSS subscription? Thank you. ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [January 29, 2021, 2:55pm UTC](https://forums.suse.com/t/online-update/35464/7 "2021-01-29T14:55:08Z")
@Paulus Hi, it’s a separate subscription [https://www.suse.com/products/long-term-service-pack-support/](https://www.suse.com/products/long-term-service-pack-support/) If you login to the vendors account at [https://scc.suse.com](https://scc.suse.com) on the My Tools section at the left under ‘Patches’ I see the following; ![](https://forums.suse.com/uploads/editor/4n/5mx3rwvidq3g.png) If you scroll down further there is an option to download manually, is this possible? ---
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 3:12pm UTC](https://forums.suse.com/t/online-update/35464/8 "2021-01-29T15:12:31Z")
I have tried and the results: 1 result found Severity Patch name Product(s) Arch Release date importan Security update for the Linux Kernel SUSE Linux Enterprise Server for SAP Applications 12 SP2 x86\_64 May 8 2018 So I can’t do online updates for some of these patches? ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [January 29, 2021, 3:20pm UTC](https://forums.suse.com/t/online-update/35464/9 "2021-01-29T15:20:16Z")
@Paulus Hi, so if you check the ‘Subscription’ section, do you see and LTSS line item, if so this is the registration code to use with the system? ---
**Author:** ![Paulus](https://avatars.discourse-cdn.com/v4/letter/p/e19b73/32.png) [@Paulus](https://forums.suse.com/u/Paulus)\ **Post date:** [January 29, 2021, 3:36pm UTC](https://forums.suse.com/t/online-update/35464/10 "2021-01-29T15:36:42Z")
Hi @malcolmlewis , Thank you for your information. We don’t have an LTSS subscription. Does that mean we can’t continue updating the patches.(?) ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [January 29, 2021, 3:50pm UTC](https://forums.suse.com/t/online-update/35464/11 "2021-01-29T15:50:17Z")
@Paulus Hi, AFAIK your correct. But your better off to confirm the issue by creating a Support Request or talking to the Vendors SUSE Partner/Sales.