# Patch Notification GroupWise

**URL:** https://forums.suse.com/t/patch-notification-groupwise/32397
**Category:** Talk to a SUSE Technical Services Manager
**Created:** [May 9, 2018, 4:47pm UTC](https://forums.suse.com/t/patch-notification-groupwise/32397 "2018-05-09T16:47:28Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![mguldner](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@mguldner](https://forums.suse.com/u/mguldner)
#### Post date: [May 9, 2018, 4:47pm UTC](https://forums.suse.com/t/patch-notification-groupwise/32397/1 "2018-05-09T16:47:28Z")

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Hello,

I see that there is a GW 2014 R2 SP3 available since a few weeks. I did not  
receive any patch notification. I installed GW 14.2.2.1 (available since  
August last year) only in march this year, because I never received a patch  
notification.

I have “patch notification” enabled in Customer Center, and additionally  
have subscribed to the RSS feed “Novell Patches: -All Micro FocusProducts-”.  
No information about GroupWise Updates on neither channel.

Why is this so? I think, to get information about important patches and  
updates is a very important and basic service. Is there any other, more  
reliable channel for this information?

Regards,  
Mirko

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### Author: ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)
#### Post date: [May 10, 2018, 2:24pm UTC](https://forums.suse.com/t/patch-notification-groupwise/32397/2 "2018-05-10T14:24:01Z")

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Hi Mirko

The channels you are subscribed to should be enough to alert you to any  
new release.  
These are and have been reliable as far as we know. We have not received  
updates to the contrary.

I will inform Product Management and ask them to provide feedback.

Our apologies about the hassle.

Thanks  
Tarik

## – tbaki

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### Author: ![laurabuckley](https://avatars.discourse-cdn.com/v4/letter/l/cab0a1/32.png) [@laurabuckley](https://forums.suse.com/u/laurabuckley)
#### Post date: [May 11, 2018, 10:54am UTC](https://forums.suse.com/t/patch-notification-groupwise/32397/3 "2018-05-11T10:54:02Z")

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Hi Mirko,

Further to what actions Tarik is undertaking, you may also subscribe to  
patch notifications here:  
[https://www.novell.com/email/notification/ctrl](https://www.novell.com/email/notification/ctrl)

Cheers,

–  
Laura Buckley

Views/comments expressed here are entirely my own.

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<div class="post-metadata">

### Author: ![mguldner](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@mguldner](https://forums.suse.com/u/mguldner)
#### Post date: [July 2, 2018, 1:14pm UTC](https://forums.suse.com/t/patch-notification-groupwise/32397/4 "2018-07-02T13:14:01Z")

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Hi Tarik,

last week, I again missed a Patch because it is not in the “All  
Products, All Patches” RSS feed: I spent hours of testing and I  
formulated a Service Request, only to get the information that the day  
before “Update 29” came out to solve exactly this problem. If it had  
been in the feed I would have known and that would have saved me a lot  
of time.

There are notifications about Filr, Novell Client, ZCM in the “All  
Products, All Patches” feed but none about GroupWise and OES.

Regards,  
Mirko

## – mguldner

mguldner’s Profile: [https://forums.novell.com/member.php?userid=92961](https://forums.novell.com/member.php?userid=92961)  
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<div class="post-metadata">

### Author: ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)
#### Post date: [July 2, 2018, 2:44pm UTC](https://forums.suse.com/t/patch-notification-groupwise/32397/5 "2018-07-02T14:44:02Z")

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Hi Mirko,

Please accept our sincere apologies for this situation.  
I have once again reminded and alerted Product Managers for OES &  
GroupWise for the same.

Regards  
Tarik

## – tbaki

tbaki’s Profile: [https://forums.novell.com/member.php?userid=13755](https://forums.novell.com/member.php?userid=13755)  
View this thread: [https://forums.novell.com/showthread.php?t=508080](https://forums.novell.com/showthread.php?t=508080)
