# Please Help i am getting Basesystem\_module error

**URL:** <https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618>\
**Category:** SUSE Linux Enterprise Server\
**Created:** [September 23, 2023, 3:33pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618 "2023-09-23T15:33:47Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![linuxnoob69](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@linuxnoob69](https://forums.suse.com/u/linuxnoob69)\
**Post date:** [September 23, 2023, 3:33pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/1 "2023-09-23T15:33:47Z")

</div>

![123](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/b/b311a88ac238139710a5ed573cc193417815b0a3.png)

---

<div class="post-metadata">

**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [September 23, 2023, 3:36pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/2 "2023-09-23T15:36:36Z")

</div>

@linuxnoob69 Hi and welcome to the Forum 😄 😉

Can you provide the output from output from `cat /etc/os-release` and `zypper lr -E`.

This system has access to the internet or air gapped?

---

<div class="post-metadata">

**Author:** ![linuxnoob69](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@linuxnoob69](https://forums.suse.com/u/linuxnoob69)\
**Post date:** [September 23, 2023, 3:40pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/3 "2023-09-23T15:40:49Z")

</div>

bro currently don’t have laptop with me, u know what is problem ? u can tell me some common problem?  
thanks for support 😀

---

<div class="post-metadata">

**Author:** ![linuxnoob69](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@linuxnoob69](https://forums.suse.com/u/linuxnoob69)\
**Post date:** [September 23, 2023, 3:41pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/4 "2023-09-23T15:41:49Z")

</div>

@malcolmlewis1 is internet issue means my not have access to internet?

---

<div class="post-metadata">

**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [September 23, 2023, 3:43pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/5 "2023-09-23T15:43:53Z")

</div>

@linuxnoob69 yes, no internet may be the issue, do you have the original install media, this is why asked about repo info from `zypper lr -E`

---

<div class="post-metadata">

**Author:** ![linuxnoob69](https://avatars.discourse-cdn.com/v4/letter/l/67e7ee/32.png) [@linuxnoob69](https://forums.suse.com/u/linuxnoob69)\
**Post date:** [September 23, 2023, 3:47pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/6 "2023-09-23T15:47:08Z")

</div>

ok. and bro we can lock our repos so no body update using any package when he/she trying to update that error come package not found or nothing do like that

---

<div class="post-metadata">

**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [September 23, 2023, 3:49pm UTC](https://forums.suse.com/t/please-help-i-am-getting-basesystem-module-error/41618/7 "2023-09-23T15:49:57Z")

</div>

@linuxnoob69 I suspect so…