# Printer weirdness

**URL:** <https://forums.suse.com/t/printer-weirdness/27377>\
**Category:** Chatting over the Back Fence\
**Created:** [August 26, 2015, 7:25pm UTC](https://forums.suse.com/t/printer-weirdness/27377 "2015-08-26T19:25:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [August 26, 2015, 7:25pm UTC](https://forums.suse.com/t/printer-weirdness/27377/1 "2015-08-26T19:25:23Z")

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I have a file / print server running server 2012. It currently has  
over 10 shared network printers that all print fine, some HP, some  
Kyocera, etc.

Trying to add a Transact receipt printer that’s connected to the  
network also. Server can ping the printer as well as open the web page  
of the printer.

Installing the printer (using either Transact drivers or generic) goes  
well, however nothing prints to this printer. Usually when I try to  
print to it, the printer goes into an error state.

Any ideas, suggestions? (aside from going to oes boxes, because that’s  
what I’d rather)

–  
Stevo

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [August 27, 2015, 4:39pm UTC](https://forums.suse.com/t/printer-weirdness/27377/2 "2015-08-27T16:39:57Z")

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Is there a gateway timeout setting for the printer? I’ve had network  
printers where I just had to increase the timeout setting, and then  
it started printing. Just a thought. Prior to increasing the timeout,  
they would error out. : )

–  
Susan  
Novell Community Chat Moderator

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [August 27, 2015, 4:43pm UTC](https://forums.suse.com/t/printer-weirdness/27377/3 "2015-08-27T16:43:01Z")

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Susan sounds like they ‘said’:  
[color=blue]

> Is there a gateway timeout setting for the printer? I’ve had network  
> printers where I just had to increase the timeout setting, and then  
> it started printing. Just a thought. Prior to increasing the timeout,  
> they would error out. : )[/color]

So my response to Susan’s comment is…

Nope, not the case here.

Actually got the printer to print from the server by turning off  
bi-directional printing. That and updating the printer firmware.

Problem now is, if I share this printer, then install it on a client  
machine, it installs fine but will _not_ print from the client, but it  
still will print from the server.

–  
Stevo
