# Private message from Jens-U

**URL:** <https://forums.suse.com/t/private-message-from-jens-u/35755>\
**Category:** General\
**Created:** [January 23, 2014, 4:46pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35755 "2014-01-23T16:46:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [January 23, 2014, 4:46pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35755/1 "2014-01-23T16:46:01Z")

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Hi tojanov,

mailbox is empty again… would have been nice if it hadn’t said “you have 21 of a total of 50 messages” when it meant “you have 21 messages in your current folder, out of 50 messages for all folders allowed” 😉

Regarding your message - it’s about opening a service request, not a bug on Bugzilla. If you aren’t the license admin, go to her/him and ask how to proceed - opening a SR is done online, when logged in to the NCC with the proper account details.

Regards,  
Jens