# Private message from Jens-U

**URL:** <https://forums.suse.com/t/private-message-from-jens-u/35769>\
**Category:** General\
**Created:** [August 13, 2014, 12:55pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35769 "2014-08-13T12:55:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [August 13, 2014, 12:55pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35769/1 "2014-08-13T12:55:10Z")

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Hi,

in [https://forums.suse.com/showthread.php?5155-Xen-SUSE-Linux-Enterprise-Server-11-SP3-bootloader-missing](https://forums.suse.com/showthread.php?5155-Xen-SUSE-Linux-Enterprise-Server-11-SP3-bootloader-missing) you wrote that you received instructions from SUSE support to install that extension from [opensuse.org](http://opensuse.org). I’d like to learn and follow up on this, so would you mind forwarding me the instructions you received, and contact details (i.e. the SR number or the name/email address of the SUSE support engineer)?

I’ll leave my technical responses to your questions online (in the forum), but wanted to take this single question out of the public, so you won’t have to disclose information you might think of as non-public (I’m under NDA from Novell).

Thanks & regards,  
Jens