# Private message from Jens-U

**URL:** <https://forums.suse.com/t/private-message-from-jens-u/35804>\
**Category:** General\
**Created:** [October 21, 2015, 12:50pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35804 "2015-10-21T12:50:03Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jens-U](https://avatars.discourse-cdn.com/v4/letter/j/d78d45/32.png) [@Jens-U](https://forums.suse.com/u/Jens-U)\
**Post date:** [October 21, 2015, 12:50pm UTC](https://forums.suse.com/t/private-message-from-jens-u/35804/1 "2015-10-21T12:50:03Z")

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Hi Hans, hi Kim,

it seems that as of today, I cannot login to [forums.novell.com](http://forums.novell.com)… sort of.

First of all: I tried clearing all cookies for \*.novell.com, \*.suse.com, \*.microfocus.com, restarted the Firefox browser and even tried “private mode”. I also tried the same procedure via my mobile phone, with the same results.

I can login to [forums.suse.com](http://forums.suse.com) just fine.

When visiting [forums.novell.com](http://forums.novell.com), I have the “login” button in the upper right, press it and enter my credentials. After submitting these, I can see the usual call to [login.microfocus.com](http://login.microfocus.com), but upon the automatic return to [forums.novell.com](http://forums.novell.com) I again have the login button instead of the personalized greeter.

What I didn’t notice at first: Right then, I have the KP forums in the list of accessible forums, I even see that new forum messages are available. But clicking one of these (or simply reloading the page) takes me back to the forum start page, but _without_ the KP forums. I can repeat that in circles: log in, see the KP links, reload (or select KP forum) and back to square one.

As I obviously cannot access the KP forums - is this a known problem, or can anyone else log in just fine? I already double-checked cookies (and cookie exceptions list), but of course there are more drastic things I might try. But my smartphone browser shows the same results, so I’m reluctant to blame the browsers…

Regards,  
Jens
