# Problems while Updating SLES11 SP1 -\> SP2

**URL:** <https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369>\
**Category:** SLES Updates\
**Created:** [March 16, 2012, 5:23pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369 "2012-03-16T17:23:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![vectorx](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vectorx](https://forums.suse.com/u/vectorx)\
**Post date:** [March 16, 2012, 5:23pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/1 "2012-03-16T17:23:11Z")

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Because of the nice features of SP2 i decided to migrate pretty fast and today i tried to patch one of our test systems. I used the zypper method (but later found out that yast2-wagon seems to have the same issue). I think there must be something wrong somewhere because it seems the update can not be found. I have a valid subscription and the system is registered in the NCC.  
I am guessing that there is something wrong with the package description.  
Can someone help me with this issue?

Thanks!

Here is what I did:

[CODE]testsrv01:~ # zypper ref -s  
Refreshing service ‘nu\_novell\_com’.  
All services have been refreshed.  
Repository ‘SLES11-Extras’ is up to date.  
Repository ‘SLES11-SP1-Pool’ is up to date.  
Repository ‘SLES11-SP1-Updates’ is up to date.  
Repository ‘vmware-tools-sles11sp1-x64’ is up to date.  
All repositories have been refreshed.  
testsrv01:~ # zypper up -t patch  
Loading repository data…  
Reading installed packages…  
Resolving package dependencies…

Nothing to do.  
testsrv01:~ # zypper up -t patch  
Loading repository data…  
Reading installed packages…  
Resolving package dependencies…

Nothing to do.  
testsrv01:~ # grep ‘\<product’ /etc/products.d/\*.prod  
  
sles  
SLES  
testsrv01:~ # suse\_register -d 2 -L /root/.suse\_register.log  
[…]  
Execute command: /usr/bin/zypper --non-interactive ref --service  
Execute command exit(0):  
Registration finished successfully  
Closing connection #0  
SSLv3, TLS alert, Client hello (1):  
testsrv01:~ # zypper ref -s  
Refreshing service ‘nu\_novell\_com’.  
All services have been refreshed.  
Repository ‘SLES11-Extras’ is up to date.  
Repository ‘SLES11-SP1-Pool’ is up to date.  
Repository ‘SLES11-SP1-Updates’ is up to date.  
Repository ‘vmware-tools-sles11sp1-x64’ is up to date.  
All repositories have been refreshed.  
testsrv01:~ # zypper lr

# | Alias | Name | Enabled | Refresh

–±-------------------------------------------------±-------------------------------------------------±--------±-------  
1 | SUSE-Linux-Enterprise-Server-11-SP1 11.1.1-1.152 | SUSE-Linux-Enterprise-Server-11-SP1 11.1.1-1.152 | Yes | No  
2 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes  
3 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes  
4 | nu\_novell\_com:SLE11-WebYaST-SP1-Pool | SLE11-WebYaST-SP1-Pool | No | Yes  
5 | nu\_novell\_com:SLE11-WebYaST-SP1-Updates | SLE11-WebYaST-SP1-Updates | No | Yes  
6 | nu\_novell\_com:SLES11-Extras | SLES11-Extras | Yes | Yes  
7 | nu\_novell\_com:SLES11-SP1-Pool | SLES11-SP1-Pool | Yes | Yes  
8 | nu\_novell\_com:SLES11-SP1-Updates | SLES11-SP1-Updates | Yes | Yes  
9 | vmware-tools-sles11sp1-x64 | vmware-tools-sles11sp1-x64 | Yes | Yes  
testsrv01:~ # ll /etc/products.d/  
total 4  
-rw-r–r-- 1 root root 2645 May 12 2010 SUSE\_SLES.prod  
lrwxrwxrwx 1 root root 14 Dec 15 2010 baseproduct → SUSE\_SLES.prod  
[/CODE]

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [March 16, 2012, 6:18pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/2 "2012-03-16T18:18:59Z")

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> [@vectorx](#):
>
> Because of the nice features of SP2 i decided to migrate pretty fast and  
> today i tried to patch one of our test systems. I used the zypper method  
> (but later found out that yast2-wagon seems to have the same issue). I  
> think there must be something wrong somewhere because it seems the  
> update can not be found. I have a valid subscription and the system is  
> registered in the NCC.  
> I am guessing that there is something wrong with the package  
> description.  
> Can someone help me with this issue?
> 
> Thanks!

Hi  
AFAIK, they are still working on the deployment via zypper or wagon at  
present. The only way to upgrade is via the DVD.

–  
Cheers Malcolm °¿° (Linux Counter #276890)  
SUSE Linux Enterprise Desktop 11 (x86\_64) Kernel 3.0.13-0.27-default  
up 20:55, 2 users, load average: 0.00, 0.01, 0.05  
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

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**Author:** ![vectorx](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@vectorx](https://forums.suse.com/u/vectorx)\
**Post date:** [March 16, 2012, 6:31pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/3 "2012-03-16T18:31:13Z")

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Ahh ok… since there are still manuals availible i thought that this would work…  
I will try to do it with the DVD for now…

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**Author:** ![bio\_woad](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@bio\_woad](https://forums.suse.com/u/bio_woad)\
**Post date:** [March 20, 2012, 11:47am UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/4 "2012-03-20T11:47:12Z")

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Hi,  
we are currently running SLES-11sp1 (SLED-11sp1 on the clients) and we are more or less satisfied with this situation.  
How long will SP1 be supported? Or in other words: There will be a point in time when we must upgrade to SP2 in order to still get patches?  
Thanks a lot in advance …

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**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\
**Post date:** [March 20, 2012, 4:19pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/5 "2012-03-20T16:19:31Z")

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On 20/03/2012 09:54, bio woad wrote:  
[color=blue]

> we are currently running SLES-11sp1 (SLED-11sp1 on the clients) and we  
> are more or less satisfied with this situation.  
> How long will SP1 be supported? Or in other words: There will be a  
> point in time when we must upgrade to SP2 in order to still get  
> patches?[/color]

According to [http://support.novell.com/lifecycle/](http://support.novell.com/lifecycle/) SUSE Linux Enterprise  
(Server and Desktop) 11 SP1 shipped on 02 June 2010 whilst SLES11 SP2  
was 27 February 2012 and SLED11 SP2 29 February 2012.

From [http://support.novell.com/inc/lifecycle/linux.html](http://support.novell.com/inc/lifecycle/linux.html) (General  
Support section):

"Once a new service pack is released, we [Novell (SUSE)] provide the  
industry standard six-month window in which we [Novell (SUSE)] continue  
to deliver the critical support you need for the previous service pack,  
while you plan for, test and implement the new service pack release.

If your data center requires additional time to adequately design,  
validate and test your execution plans, we [Novell (SUSE)] offer Long  
Term Service Pack Support."

So based on the above dates, SLES11 SP1 is supported until 27 August  
2012 and SLED11 SP1 until 29 August 2012.

For information on Long Term Service Pack Support please see  
[http://www.novell.com/linux/service-pack-support.html](http://www.novell.com/linux/service-pack-support.html)

## HTH.

Simon  
Novell/SUSE/NetIQ Knowledge Partner

* * *

## Do you work with Novell technologies at a university, college or school? If so, your campus could benefit from joining the Novell Technology Transfer Partner (TTP) program. See [novell.com/ttp](http://novell.com/ttp) for more details.

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<div class="post-metadata">

**Author:** ![enovaklbank](https://avatars.discourse-cdn.com/v4/letter/e/aca169/32.png) [@enovaklbank](https://forums.suse.com/u/enovaklbank)\
**Post date:** [March 21, 2012, 12:57pm UTC](https://forums.suse.com/t/problems-while-updating-sles11-sp1-sp2/22369/6 "2012-03-21T12:57:40Z")

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[QUOTE=vectorx;3158]Ahh ok… since there are still manuals availible i thought that this would work…  
I will try to do it with the DVD for now…[/QUOTE]

The move-to-sp2 package is out. I’m upgrading one of our servers right now. Seems to work flawlessly.