# Rancher (incorrectly) reports Cluster in error

**URL:** <https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864>\
**Category:** SUSE Rancher Prime\
**Created:** [November 20, 2020, 9:12am UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864 "2020-11-20T09:12:38Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![adomeij](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@adomeij](https://forums.suse.com/u/adomeij)\
**Post date:** [November 20, 2020, 9:12am UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/1 "2020-11-20T09:12:38Z")

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After a failed (for unknown reasons) enabling and subsequent removal of Monitoring in Rancher 2.4.8, Rancher reports:  
’ This cluster is currently **Error**.

Failed to ensure prometheus operator app: stale “monitoring-operator” App in p-dzpl9 Project is still on terminating’

I can’t find any ‘monitoring-operator app’ nor a ‘p-dzpl9’ Project (or namespace for that matter.

Please advise

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**Author:** ![aiyengar2](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/aiyengar2/32/9383_2.png) [@aiyengar2](https://forums.suse.com/u/aiyengar2)\
**Post date:** [November 20, 2020, 10:40pm UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/2 "2020-11-20T22:40:48Z")

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Did you try clicking on enable -\> disable -\> enable -\> disable for Monitoring a couple of times in succession?

The `monitoring-operator` App should show up on the System project of your cluster.

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**Author:** ![adomeij](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@adomeij](https://forums.suse.com/u/adomeij)\
**Post date:** [November 23, 2020, 10:38am UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/3 "2020-11-23T10:38:02Z")

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Thanks,  
From our point of view, It’s the other way around, we have removed monitoring – but Rancher reports the error for a function/app that no longer exists.  
We believe that the ‘error’ is a false positive and need to understand how to remove it.

Rgs

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**Author:** ![rexhuang936](https://avatars.discourse-cdn.com/v4/letter/r/77aa72/32.png) [@rexhuang936](https://forums.suse.com/u/rexhuang936)\
**Post date:** [July 2, 2021, 10:05am UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/4 "2021-07-02T10:05:53Z")

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Got the same problem, how to recover?

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**Author:** ![adomeij](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@adomeij](https://forums.suse.com/u/adomeij)\
**Post date:** [July 2, 2021, 10:42am UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/5 "2021-07-02T10:42:08Z")

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Not a clue 🙃  
We still see the error after upgrading Rancher.  
Rgds

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**Author:** ![gmesquita](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/gmesquita/32/7775_2.png) [@gmesquita](https://forums.suse.com/u/gmesquita)\
**Post date:** [July 14, 2021, 4:49pm UTC](https://forums.suse.com/t/rancher-incorrectly-reports-cluster-in-error/18864/6 "2021-07-14T16:49:42Z")

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I solved by disabling monitoring in cluster explorer and enabling monitoring in cluster manager.