# Rancher WebGUI is not accessible

**URL:** <https://forums.suse.com/t/rancher-webgui-is-not-accessible/20596>\
**Category:** SUSE Rancher Prime\
**Created:** [June 24, 2021, 4:45am UTC](https://forums.suse.com/t/rancher-webgui-is-not-accessible/20596 "2021-06-24T04:45:42Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ankit\_Sharma1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/ankit_sharma1/32/7694_2.png) [@Ankit\_Sharma1](https://forums.suse.com/u/Ankit_Sharma1)\
**Post date:** [June 24, 2021, 4:45am UTC](https://forums.suse.com/t/rancher-webgui-is-not-accessible/20596/1 "2021-06-24T04:45:43Z")

</div>

Rancher WebGUI gives “default backend error - 404”

I installed the RKE cluster and on top of that Rancher server with the help of helm charts.

i followed the instructions mentioned in the below documentation:  
[Rancher Docs: Install/Upgrade Rancher on a Kubernetes Cluster](https://rancher.com/docs/rancher/v2.x/en/installation/install-rancher-on-k8s/)  
and allowed the http and https traffic on port 443 in the security group as well.

However, on access the GUI via the i am getting below error:

default backend error - 404

Can someone suggest what could be the issue here?

Thanks  
Ankit

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<div class="post-metadata">

**Author:** ![kamal\_boumahdi](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kamal_boumahdi/32/7837_2.png) [@kamal\_boumahdi](https://forums.suse.com/u/kamal_boumahdi)\
**Post date:** [August 19, 2021, 1:54pm UTC](https://forums.suse.com/t/rancher-webgui-is-not-accessible/20596/2 "2021-08-19T13:54:13Z")

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Hi @Ankit_Sharma1 , I hope you’re doing well.  
I’m having the same problem here and idk how to go about.  
did you make any headway? did you find a way to fix it?

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<div class="post-metadata">

**Author:** ![kamal\_boumahdi](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/kamal_boumahdi/32/7837_2.png) [@kamal\_boumahdi](https://forums.suse.com/u/kamal_boumahdi)\
**Post date:** [August 31, 2021, 12:07pm UTC](https://forums.suse.com/t/rancher-webgui-is-not-accessible/20596/3 "2021-08-31T12:07:52Z")

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hi ! do you get **deployment “rancher” successfully rolled out** when you check the rollout status? something like this:

```auto
kubectl -n cattle-system rollout status deploy/rancher
Waiting for deployment "rancher" rollout to finish: 0 of 3 updated replicas are available...
deployment "rancher" successfully rolled out

```