# Registration Problem **URL:** \ **Category:** SLES for System Z\ **Created:** [April 24, 2015, 11:27pm UTC](https://forums.suse.com/t/registration-problem/26970 "2015-04-24T23:27:15Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![PaceMainline](https://avatars.discourse-cdn.com/v4/letter/p/6f9a4e/32.png) [@PaceMainline](https://forums.suse.com/u/PaceMainline)\ **Post date:** [April 24, 2015, 11:27pm UTC](https://forums.suse.com/t/registration-problem/26970/1 "2015-04-24T23:27:15Z")
Trying to register a new system for online updates. When I go through Yast and enter my code I get an error. Error Registration server error. Retry registration later. Details: Validation failed: Uuid should be formatted as UUID Well that doesn’t make a lot of sense. So I went and requested a new registration code for Linux Enterprise Server on System z. I receive an email saying that my code had been updated. So I copy and paste the new registration code into yast and now I get a new error. Error Registration Failed Details: Invalid registration code Any ideas what I do now? ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [April 24, 2015, 11:51pm UTC](https://forums.suse.com/t/registration-problem/26970/2 "2015-04-24T23:51:03Z")
> [@](#): > > On Fri 24 Apr 2015 08:34:01 PM CDT, PaceMainline wrote: > > Trying to register a new system for online updates. When I go through > Yast and enter my code I get an error. > Error > Registration server error. > Retry registration later. > Details: Validation failed: Uuid should be formatted as UUID > > Well that doesn’t make a lot of sense. > So I went and requested a new registration code for Linux Enterprise > Server on System z. > I receive an email saying that my code had been updated. So I copy and > paste the new registration code into yast and now I get a new error. > > Error > Registration Failed > Details: Invalid registration code > > Any ideas what I do now? Hi Is the registration code visible in SCC? [https://scc.suse.com/dashboard](https://scc.suse.com/dashboard) Sometimes it can take a day or so to filter into the system… Also you don’t have multiple accounts, it can be allocated to a different entity that does not match the email your using. If it’s still an issue, I recommend a followup in the SUSE Customer Center subforum here which is monitored by the SCC folks. – Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890) SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.39-47-default If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks! ---
**Author:** ![PaceMainline](https://avatars.discourse-cdn.com/v4/letter/p/6f9a4e/32.png) [@PaceMainline](https://forums.suse.com/u/PaceMainline)\ **Post date:** [April 24, 2015, 11:56pm UTC](https://forums.suse.com/t/registration-problem/26970/3 "2015-04-24T23:56:08Z")
Received this reply from IBM in another forum. SuSE engineering has determined that the SUSEconnect problem is due to " for registration purposes on s390x SUSEConnect requires the uuid to be extracted via `read_values -u` SUSEConnect either expects an empty output or a properly formatted uuid." SuSE provided a s390-tools-1.24.1-38.17.8188.1.PTF.919293.s390x.rpm containing: - Wed Mar 04 2015 [puzel@suse.com](mailto:puzel@suse.com) - update read\_values: print error messages to standard error (bnc#919293) Wonder I find this updated RPM? ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [April 25, 2015, 12:20am UTC](https://forums.suse.com/t/registration-problem/26970/4 "2015-04-25T00:20:09Z")
> [@](#): > > On Fri 24 Apr 2015 09:04:01 PM CDT, PaceMainline wrote: > > Received this reply from IBM in another forum. > > SuSE engineering has determined that the SUSEconnect problem is due to > " > for registration purposes on s390x SUSEConnect requires the uuid to be > extracted via `read_values -u` SUSEConnect either expects an empty > output > or a properly formatted uuid." > > SuSE provided a s390-tools-1.24.1-38.17.8188.1.PTF.919293.s390x.rpm > containing: > > - Wed Mar 04 2015 [puzel@suse.com](mailto:puzel@suse.com) > > - update read\_values: print error messages to standard error > (bnc#919293) > > Wonder I find this updated RPM? Hi You need to contact the SUSE folks; [https://www.suse.com/support/kb/doc.php?id=7016361](https://www.suse.com/support/kb/doc.php?id=7016361) As an aside can you read the bug? [https://bugzilla.suse.com/show\_bug.cgi?id=919293](https://bugzilla.suse.com/show_bug.cgi?id=919293) – Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890) SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.39-47-default If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks!