# Renewed Subscription Not Activated **URL:** \ **Category:** SUSE Linux Enterprise Desktop\ **Created:** [October 27, 2020, 11:47pm UTC](https://forums.suse.com/t/renewed-subscription-not-activated/35342 "2020-10-27T23:47:18Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![JGhosh](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@JGhosh](https://forums.suse.com/u/JGhosh)\ **Post date:** [October 27, 2020, 11:47pm UTC](https://forums.suse.com/t/renewed-subscription-not-activated/35342/1 "2020-10-27T23:47:18Z")
Dear SUSE Team, I just have renewed my SUSE Linux Enterprise Desktop license (see attached activation and bill pdfs) and Activated the renewed licenses at [https://scc.suse.com/subscriptions?current\_organization=391675](https://scc.suse.com/subscriptions?current_organization=391675). However, still after payment success and portal activation (see attached Web\_Activated\_Subscriptions\_Oct20-21.PNG) and system restarts, I still see my Paid SUSE repositories are failing in Subscription Authentication. Hence, would you please so kind and advise how to solve this problem. I would greatly appreciate it if you kindly give me some feedback on this topic, thank you. # Logs: [https://scc.suse.com/subscriptions?current\_organization=391675](https://scc.suse.com/subscriptions?current_organization=391675) All subscriptions for PERSONAL A129657 (UC3844087) Displaying only: Active file\_download Download subscriptions as CSV Name Expiry Date SKUs Quantity Registered Systems Registration Code SUSE Linux Enterprise Desktop 10 1-Instance Standard Add-on Support Subscription Oct 27 2021 874-006868 1 0 physical / 0 virtual 60FE36900BA860 SUSE Linux Enterprise Workstation Extension License Key Oct 27 2021 874-006953 1 0 physical / 0 virtual 779F7627D7A450 ==== $ sudo zypper ref Repository ‘SLE-Module-Basesystem15-SP2-Pool’ is up to date. Repository ‘SLE-Module-Basesystem15-SP2-Updates’ is up to date. Repository ‘SLE-Module-Desktop-Applications15-SP2-Pool’ is up to date. Repository ‘SLE-Module-Desktop-Applications15-SP2-Updates’ is up to date. Repository ‘SLE-Module-DevTools15-SP2-Pool’ is up to date. Repository ‘SLE-Module-DevTools15-SP2-Updates’ is up to date. Repository ‘SLE-Module-Python2-15-SP2-Pool’ is up to date. Repository ‘SLE-Module-Python2-15-SP2-Updates’ is up to date. Repository ‘SLE-Module-CAP-Tools15-SP2-Pool’ is up to date. Repository ‘SLE-Module-CAP-Tools15-SP2-Updates’ is up to date. Repository ‘SLE-15-SP2-Desktop-NVIDIA-Driver’ is up to date. Repository ‘SLE-Product-SLED15-SP2-Pool’ is invalid. [|] Error trying to read from ‘[https://updates.suse.com/SUSE/Products/SLE-Product-SLED/15-SP2/x86\_64/product?jS5OHmjn7c3Wxa1DbrNlv4BdmvibNoXzava6Vh2UGiC7h9Z2C5ajpIEFFJAWbBl5j1PTp\_onsDqCcs2m4BdebNSstF5dQJX6\_WyAY3MuSuO8Xq1TzrEc5nnJG7SQ6bJjShY50kgw5eZp7VyfswOC8NTGCA](https://updates.suse.com/SUSE/Products/SLE-Product-SLED/15-SP2/x86_64/product?jS5OHmjn7c3Wxa1DbrNlv4BdmvibNoXzava6Vh2UGiC7h9Z2C5ajpIEFFJAWbBl5j1PTp_onsDqCcs2m4BdebNSstF5dQJX6_WyAY3MuSuO8Xq1TzrEc5nnJG7SQ6bJjShY50kgw5eZp7VyfswOC8NTGCA)’ History: - Permission to access ‘[https://updates.suse.com/SUSE/Products/SLE-Product-SLED/15-SP2/x86\_64/product/content?jS5OHmjn7c3Wxa1DbrNlv4BdmvibNoXzava6Vh2UGiC7h9Z2C5ajpIEFFJAWbBl5j1PTp\_onsDqCcs2m4BdebNSstF5dQJX6\_WyAY3MuSuO8Xq1TzrEc5nnJG7SQ6bJjShY50kgw5eZp7VyfswOC8NTGCA](https://updates.suse.com/SUSE/Products/SLE-Product-SLED/15-SP2/x86_64/product/content?jS5OHmjn7c3Wxa1DbrNlv4BdmvibNoXzava6Vh2UGiC7h9Z2C5ajpIEFFJAWbBl5j1PTp_onsDqCcs2m4BdebNSstF5dQJX6_WyAY3MuSuO8Xq1TzrEc5nnJG7SQ6bJjShY50kgw5eZp7VyfswOC8NTGCA)’ denied. Visit the SUSE Customer Center to check whether your registration is valid and has not expired. Please check if the URIs defined for this repository are pointing to a valid repository. Skipping repository ‘SLE-Product-SLED15-SP2-Pool’ because of the above error. Repository ‘SLE-Product-SLED15-SP2-Updates’ is invalid. [|] Error trying to read from ‘[https://updates.suse.com/SUSE/Updates/SLE-Product-SLED/15-SP2/x86\_64/update?2kFgCkIRuVs1mLvl61P79d-zP2d3x5ke1WRpEEjfCfngl8XQD8ibp5SYVdHJWpdwlZMNaksw2G1lTNeUNnuKjESqzAeERBYSVtLYfnBdfPmDuTWnwH9wbtEGxI6nBQ6F9Q0UFxiuLzo5ew8OFjDu7ac](https://updates.suse.com/SUSE/Updates/SLE-Product-SLED/15-SP2/x86_64/update?2kFgCkIRuVs1mLvl61P79d-zP2d3x5ke1WRpEEjfCfngl8XQD8ibp5SYVdHJWpdwlZMNaksw2G1lTNeUNnuKjESqzAeERBYSVtLYfnBdfPmDuTWnwH9wbtEGxI6nBQ6F9Q0UFxiuLzo5ew8OFjDu7ac)’ History: - Permission to access ‘[https://updates.suse.com/SUSE/Updates/SLE-Product-SLED/15-SP2/x86\_64/update/content?2kFgCkIRuVs1mLvl61P79d-zP2d3x5ke1WRpEEjfCfngl8XQD8ibp5SYVdHJWpdwlZMNaksw2G1lTNeUNnuKjESqzAeERBYSVtLYfnBdfPmDuTWnwH9wbtEGxI6nBQ6F9Q0UFxiuLzo5ew8OFjDu7ac](https://updates.suse.com/SUSE/Updates/SLE-Product-SLED/15-SP2/x86_64/update/content?2kFgCkIRuVs1mLvl61P79d-zP2d3x5ke1WRpEEjfCfngl8XQD8ibp5SYVdHJWpdwlZMNaksw2G1lTNeUNnuKjESqzAeERBYSVtLYfnBdfPmDuTWnwH9wbtEGxI6nBQ6F9Q0UFxiuLzo5ew8OFjDu7ac)’ denied. Visit the SUSE Customer Center to check whether your registration is valid and has not expired. Please check if the URIs defined for this repository are pointing to a valid repository. Skipping repository ‘SLE-Product-SLED15-SP2-Updates’ because of the above error. Repository ‘SLE-15-SP2-Desktop-NVIDIA-Driver’ is up to date. Repository ‘SLE-Product-WE15-SP2-Pool’ is invalid. [|] Error trying to read from ‘[https://updates.suse.com/SUSE/Products/SLE-Product-WE/15-SP2/x86\_64/product?OisJroNYUUzwEZiyXMo0mjgGsRhnIwIy2wpBxwDwhkRanpZ9D8nyNnsBLD294n9RILwVtcGEuihTeGHczOiBGRP1eGVPb21Okg6Fo9F3phKxRzVbsL59jiNMZDuDowtq7SHPWEKZ6zCkHCMVYOymWkY](https://updates.suse.com/SUSE/Products/SLE-Product-WE/15-SP2/x86_64/product?OisJroNYUUzwEZiyXMo0mjgGsRhnIwIy2wpBxwDwhkRanpZ9D8nyNnsBLD294n9RILwVtcGEuihTeGHczOiBGRP1eGVPb21Okg6Fo9F3phKxRzVbsL59jiNMZDuDowtq7SHPWEKZ6zCkHCMVYOymWkY)’ History: - Permission to access ‘[https://updates.suse.com/SUSE/Products/SLE-Product-WE/15-SP2/x86\_64/product/content?OisJroNYUUzwEZiyXMo0mjgGsRhnIwIy2wpBxwDwhkRanpZ9D8nyNnsBLD294n9RILwVtcGEuihTeGHczOiBGRP1eGVPb21Okg6Fo9F3phKxRzVbsL59jiNMZDuDowtq7SHPWEKZ6zCkHCMVYOymWkY](https://updates.suse.com/SUSE/Products/SLE-Product-WE/15-SP2/x86_64/product/content?OisJroNYUUzwEZiyXMo0mjgGsRhnIwIy2wpBxwDwhkRanpZ9D8nyNnsBLD294n9RILwVtcGEuihTeGHczOiBGRP1eGVPb21Okg6Fo9F3phKxRzVbsL59jiNMZDuDowtq7SHPWEKZ6zCkHCMVYOymWkY)’ denied. Visit the SUSE Customer Center to check whether your registration is valid and has not expired. Please check if the URIs defined for this repository are pointing to a valid repository. Skipping repository ‘SLE-Product-WE15-SP2-Pool’ because of the above error. Repository ‘SLE-Product-WE15-SP2-Updates’ is invalid. [|] Error trying to read from ‘[https://updates.suse.com/SUSE/Updates/SLE-Product-WE/15-SP2/x86\_64/update?DuT2nkCiqHwhHgRHqM3xos0ECnAyEwpE5TIDPztFTXd-z3QWsF8TprR55OyaCcJ-oQPU78fWku5fkCoREs3x5zsidKbCNwepMJ0Am1zMPFxXtngdVvuMLD-y-xu83oDu3AtZWC0-xOylAO9o5fnV](https://updates.suse.com/SUSE/Updates/SLE-Product-WE/15-SP2/x86_64/update?DuT2nkCiqHwhHgRHqM3xos0ECnAyEwpE5TIDPztFTXd-z3QWsF8TprR55OyaCcJ-oQPU78fWku5fkCoREs3x5zsidKbCNwepMJ0Am1zMPFxXtngdVvuMLD-y-xu83oDu3AtZWC0-xOylAO9o5fnV)’ History: - Permission to access ‘[https://updates.suse.com/SUSE/Updates/SLE-Product-WE/15-SP2/x86\_64/update/content?DuT2nkCiqHwhHgRHqM3xos0ECnAyEwpE5TIDPztFTXd-z3QWsF8TprR55OyaCcJ-oQPU78fWku5fkCoREs3x5zsidKbCNwepMJ0Am1zMPFxXtngdVvuMLD-y-xu83oDu3AtZWC0-xOylAO9o5fnV](https://updates.suse.com/SUSE/Updates/SLE-Product-WE/15-SP2/x86_64/update/content?DuT2nkCiqHwhHgRHqM3xos0ECnAyEwpE5TIDPztFTXd-z3QWsF8TprR55OyaCcJ-oQPU78fWku5fkCoREs3x5zsidKbCNwepMJ0Am1zMPFxXtngdVvuMLD-y-xu83oDu3AtZWC0-xOylAO9o5fnV)’ denied. Visit the SUSE Customer Center to check whether your registration is valid and has not expired. # Please check if the URIs defined for this repository are pointing to a valid repository. Skipping repository ‘SLE-Product-WE15-SP2-Updates’ because of the above error. Repository ‘SLE-Module-Packagehub-Subpackages15-SP2-Pool’ is up to date. Repository ‘SLE-Module-Packagehub-Subpackages15-SP2-Updates’ is up to date. Repository ‘SUSE-PackageHub-15-SP2-Backports-Pool’ is up to date. Repository ‘SUSE-PackageHub-15-SP2-Pool’ is up to date. Some of the repositories have not been refreshed because of an error. user1@linux-tn3z 1000 ~ [Wed Oct 28 0:35:08] ---
**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\ **Post date:** [October 28, 2020, 2:51am UTC](https://forums.suse.com/t/renewed-subscription-not-activated/35342/2 "2020-10-28T02:51:48Z")
Hi and welcome to the Forum 🙂 I would suggest re-registering the system from the command line with SUSEConnect, if the code has changed then need to look at de-registering, clean up and then register the system again. ```auto SUSEConnect -d SUSEConnect --cleanup SUSEConnect -r -e SUSEConnect -p zypper ref ``` ---
**Author:** ![HvdHeuvel](https://avatars.discourse-cdn.com/v4/letter/h/3da27b/32.png) [@HvdHeuvel](https://forums.suse.com/u/HvdHeuvel)\ **Post date:** [October 28, 2020, 3:36pm UTC](https://forums.suse.com/t/renewed-subscription-not-activated/35342/3 "2020-10-28T15:36:41Z")
Hi, I don’t know or understand why you shared your registration key and purchasing details in this forum for the rest of the world to see to be honest, but I suggest you contact the SUSE entitlements team with these details to sort this out Best regards Hans ---
**Author:** ![Cbran](https://avatars.discourse-cdn.com/v4/letter/c/d6d6ee/32.png) [@Cbran](https://forums.suse.com/u/Cbran)\ **Post date:** [November 18, 2020, 9:41am UTC](https://forums.suse.com/t/renewed-subscription-not-activated/35342/4 "2020-11-18T09:41:00Z")
Hello all, since the original post contained confidential/private information and this is a public forum, we have deleted the attachments. Greetings Chris