# SLE 15 cannot boot production down
**URL:** https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124
**Category:** SLED Install-Boot
**Created:** [July 1, 2020, 7:57pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124 "2020-07-01T19:57:41Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 1, 2020, 7:57pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/1 "2020-07-01T19:57:41Z")
Hello,
I have a virtual machine in production that can no longer boot, I tried several tutorials on the internet but nothing
the host is ESXi 6.5
Suse enterprise linux 15 virtual machine
I tried to reinstall the grub with this support link: [https://www.suse.com/support/kb/doc/?id=000016528](https://www.suse.com/support/kb/doc/?id=000016528), in Rescue mode.
already in step “cat / mnt / etc / fstab” the system crashes
then if I skip this step and launch the command “grub-install --root-directory = / mnt / dev / sda” I get this error “-bash grub-instal: command not found”
I also tried this tutorial: [https://www.suse.com/support/kb/doc/?id=000018770](https://www.suse.com/support/kb/doc/?id=000018770)
but the system crashes after this command “# chroot / mnt” with a dash that flashes at the bottom
please help me it is my production which is stopped 
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 1, 2020, 10:14pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/2 "2020-07-01T22:14:57Z")
Hi and welcome to the Forum 🙂
Seems to me grub is working since you were able to boot in rescue mode? Or did you boot from the install media?
Sounds like you may have a full disk with no tweaking of snapper and btrfs?
Can you post the output from;
```auto
snapper list
btrfs filesystem show /
```
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 1, 2020, 10:55pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/3 "2020-07-01T22:55:52Z")
hello,
thank you for reply
see the output
command not recognized
_Seems to me grub is working since you were able to boot in rescue mode?_ YES
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 1, 2020, 11:07pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/4 "2020-07-01T23:07:57Z")
Hi
OK, can you boot to grub and select the advanced options and boot from a previous snapshot? It will be read-only, but that’s ok for the moment, can you confirm first?
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 1, 2020, 11:28pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/5 "2020-07-01T23:28:09Z")
We dont have snapshot
when i boot from install disk see scrennshoot
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 12:20am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/6 "2020-07-02T00:20:53Z")
Hi
You are booting from the installer, select the first option `Boot from Hard Disk` it will load grub again (the one on the HDD)?
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 12:29am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/7 "2020-07-02T00:29:53Z")
yes i booted from hard disk but i have this screnn more than 20 minutes
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 12:46am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/8 "2020-07-02T00:46:13Z")
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 1:15am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/9 "2020-07-02T01:15:23Z")
Hi
That is plymouth, press the esc key when you see the init loading text. At grub you can temporarily disable by pressing a key to stop the countdown. Then press e to edit, at the line with linux (or linuxefi) add the following after the quiet;
```auto
plymouth.enable=0
```
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 10:29am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/10 "2020-07-02T10:29:43Z")
Hello,
i dont know where i’ll put this command
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 12:22pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/11 "2020-07-02T12:22:46Z")
Hi
It’s further down in the second screen shot you posted.
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 12:40pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/12 "2020-07-02T12:40:34Z")
Hello,
i added the i clic on F10
the reboot by is same issue
see below
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 1:14pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/13 "2020-07-02T13:14:55Z")
Hi
So some AppArmor adjustments had been performed? It just sits there running? Can you try also adding `apparmor=0` after the `plymouth.enable=0` via editing grub at boot.
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 1:25pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/14 "2020-07-02T13:25:46Z")
it seems that the last order that I have was not recorded, however I made “F10”
???
---
### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 2:43pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/15 "2020-07-02T14:43:45Z")
I also entered the grub, I launched the two commands
but I still have the message
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 3:03pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/16 "2020-07-02T15:03:51Z")
Hi
Yes, at each boot you will need to add the string as it’s not saved (because can’t boot). So in the grub menu you get too, in the advanced options there is no chance to select a previous snapshot? In the options can you select failsafe to boot from?
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### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 2, 2020, 5:47pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/17 "2020-07-02T17:47:04Z")
Hello,
even with snapshots, I have a timer of several minutes
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### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 2, 2020, 7:27pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/18 "2020-07-02T19:27:42Z")
Hi
When you say you have a timer of several minutes, does it come up now?
If not, can you go back to say the 2020-06-11 pre one and see how that one goes?
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### Author:  [@Amadou\_Gatta](https://forums.suse.com/u/Amadou_Gatta)
#### Post date: [July 3, 2020, 8:18am UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/19 "2020-07-03T08:18:57Z")
hello,
When you say you have a timer of several minutes, does it come up now? NO
with the 2020-06-11 the boot process is blocked on this step below more than 4 hours
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [July 3, 2020, 1:57pm UTC](https://forums.suse.com/t/sle-15-cannot-boot-production-down/35124/20 "2020-07-03T13:57:27Z")
Hi
Are there earlier snapshots to try booting from?
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