# SLED 11 freezes while inactive

**URL:** <https://forums.suse.com/t/sled-11-freezes-while-inactive/21669>\
**Category:** SLED Configure-Administer\
**Created:** [October 17, 2011, 4:06pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669 "2011-10-17T16:06:02Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [October 17, 2011, 4:06pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/1 "2011-10-17T16:06:02Z")

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Hi,

My HP620 notebook with SLED 11 SP1 (i586), Gnome 2.28, Kernel  
2.6.32.43-0.4-pae  
freezes while inactive in about 20 minutes.  
I noticed this first while downloading an rpm in a slow Internet  
connection.  
Next it repeated diring inactive mode working without Internet  
connection.

As a result, I see a green SUSE Linux  
Enterprise Desctop screen  
with the last lines reports:

Master Resource Control^ runlevel 5 has been  
Welcome to SUSE Linux Enterprise Desctop 11 SP1 (i586) - Kernel  
2.6.32.43-0.4-pae (tty1).

linux login:

A hot restart does not help.  
The only option to reboot the notebook is to disconnect it from the  
power and start again.

Any suggestions?

Thank you in advance.

## – LLiner

LLiner’s Profile: [http://forums.novell.com/member.php?userid=105778](http://forums.novell.com/member.php?userid=105778)  
View this thread: [http://forums.novell.com/showthread.php?t=446910](http://forums.novell.com/showthread.php?t=446910)

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 17, 2011, 8:06pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/2 "2011-10-17T20:06:42Z")

</div>

Probably it occurs because of switching in a suspend or hibernate mode.  
Go to your power save settings, disable sleep functions and check freeze  
issue again.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 18, 2011, 10:26am UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/3 "2011-10-18T10:26:01Z")

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svalx;2146684 Wrote:[color=blue]

> Go to your power save settings, disable sleep functions and check  
> freeze  
> issue again.[/color]  
> Thank you. The reason lies in this option.  
> Meanwhile, may be this is a texbook issue,  
> but how to return the PC to normal from the locked in mode, apart from  
> disconnecting power?

## – LLiner

LLiner’s Profile: [http://forums.novell.com/member.php?userid=105778](http://forums.novell.com/member.php?userid=105778)  
View this thread: [http://forums.novell.com/showthread.php?t=446910](http://forums.novell.com/showthread.php?t=446910)

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 18, 2011, 12:22pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/4 "2011-10-18T12:22:00Z")

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18.10.2011 11:26, LLiner Ð¿Ð¸ÑÐµÑ:[color=blue]

> svalx;2146684 Wrote:[color=green]
> 
> > Go to your power save settings, disable sleep functions and check  
> > freeze  
> > issue again.[/color]  
> > Thank you. The reason lies in this option.  
> > Meanwhile, may be this is a texbook issue,  
> > but how to return the PC to normal from the locked in mode, apart from  
> > disconnecting power?
> 
> [/color]  
> Are you have an working console in that state? If right, type startx,  
> maybe it will help…

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 18, 2011, 5:56pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/5 "2011-10-18T17:56:02Z")

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svalx;2146841 Wrote:[color=blue]

> 18.10.2011 11:26, LLiner Ð¿Ð¸ÑÐµÑ  
> Are you have an working console in that state? If right, type startx,  
> maybe it will help…[/color]  
> No, there are no working consoles, no active keyboards, everything is  
> frozen.

## – LLiner

LLiner’s Profile: [http://forums.novell.com/member.php?userid=105778](http://forums.novell.com/member.php?userid=105778)  
View this thread: [http://forums.novell.com/showthread.php?t=446910](http://forums.novell.com/showthread.php?t=446910)

---

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 19, 2011, 8:49am UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/6 "2011-10-19T08:49:48Z")

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18.10.2011 18:56, LLiner wrote:[color=blue]

> svalx;2146841 Wrote:[color=green]
> 
> > 18.10.2011 11:26, LLiner Ð¿Ð¸ÑÐµÑ  
> > Are you have an working console in that state? If right, type startx,  
> > maybe it will help…[/color]  
> > No, there are no working consoles, no active keyboards, everything is  
> > frozen.
> 
> [/color]

Magic SysRq keys? Alt + SysRq + R E I S U B…

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 19, 2011, 10:46am UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/7 "2011-10-19T10:46:01Z")

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You mite have a hardware problem there … you should run a memory test  
and hard drive test. Also … check your temperatures !  
About the power off … you know that even the pc is frozen if you push  
the POWER BUTTON for 5 - 10 seconds the computer will shut down. No need  
to pull the plug out 😛

## – sergiu\_niculas

sergiu\_niculas’s Profile: [http://forums.novell.com/member.php?userid=112263](http://forums.novell.com/member.php?userid=112263)  
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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 20, 2011, 12:56pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/8 "2011-10-20T12:56:02Z")

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sergiu\_niculas;2147144 Wrote:[color=blue]

> About the power off … you know that even the pc is frozen if you push  
> the POWER BUTTON for 5 - 10 seconds the computer will shut down.[/color]  
> Thank you, in ~5 sec it turned off successfully. But, if it was the  
> hibernation mode is it possible to resume the operation without  
> restarting?

## – LLiner

LLiner’s Profile: [http://forums.novell.com/member.php?userid=105778](http://forums.novell.com/member.php?userid=105778)  
View this thread: [http://forums.novell.com/showthread.php?t=446910](http://forums.novell.com/showthread.php?t=446910)

---

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [October 23, 2011, 7:26pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/9 "2011-10-23T19:26:02Z")

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First of all try to update your system the kernel version should be  
2.6.32.46-0.3-pae.  
And it can really be a hardware issue as sergiu\_niculas has suggested -  
I’ve got the same notebook and no freezes were noticed.

## – AlexDudko

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [November 17, 2011, 8:26pm UTC](https://forums.suse.com/t/sled-11-freezes-while-inactive/21669/10 "2011-11-17T20:26:02Z")

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AlexDudko;2148123 Wrote:[color=blue]

> First of all try to update your system the kernel version should be  
> 2.6.32.46-0.3-pae.  
> And it can really be a hardware issue as sergiu\_niculas has suggested -  
> I’ve got the same notebook and no freezes were noticed.[/color]  
> Thank you, Aleks!  
> I’ve upgraded the Kernel, and also increased idle time before  
> hibernation to Never,  
> and now the PC is working until is switched off by the user.  
> I also presume that earlier I could not wait enough time until the  
> system restores from hibernation.

## – LLiner

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