# SLES 11sp4 upgrade issues **URL:** \ **Category:** SLES Updates\ **Created:** [August 20, 2015, 10:00pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360 "2015-08-20T22:00:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![skunkboy](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@skunkboy](https://forums.suse.com/u/skunkboy)\ **Post date:** [August 20, 2015, 10:00pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/1 "2015-08-20T22:00:20Z")
So I’m back again already. Trying to upgrade a bunch of SLES 11sp3 boxes to sp4, which is why my last thread was about trying to straighten out our machine registrations. That seems to be fixed, but when I try to run WAGON to upgrade to the newest service pack I get the following error :: Permission to access ‘[https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-x86\_64/repodata/repomd.xml?credentials=NCCcredentials](https://nu.novell.com/repo/%24RCE/SLE11-SDK-SP4-Pool/sle-11-x86_64/repodata/repomd.xml?credentials=NCCcredentials)’ denied. Visit the Novell Customer Center to check whether your registration is valid and has not expired. The machines I’m running WAGON on are listed as registered on [suse.com](http://suse.com) and we are connecting directly for packages. Not sure why I can download sp3 patches but not upgrade to sp4?? Thanks, Matt ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [August 21, 2015, 1:03am UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/2 "2015-08-21T01:03:48Z")
skunkboy Wrote in message: [color=blue] > So I’m back again already. Trying to upgrade a bunch of SLES 11sp3 > boxes to sp4, which is why my last thread was about trying to straighten > out our machine registrations. That seems to be fixed, but when I try > to run WAGON to upgrade to the newest service pack I get the following > error :: > > Permission to access > ‘[https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-x86\_64/repodata/repomd.xml?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-x86_64/repodata/repomd.xml?credentials=NCCcredentials)’ > denied. > > Visit the Novell Customer Center to check whether your registration is > valid and has not expired. > > The machines I’m running WAGON on are listed as registered on [suse.com](http://suse.com) > and we are connecting directly for packages. Not sure why I can > download sp3 patches but not upgrade to sp4??[/color] I’ve not had any issues upgrading a 64-bit SLES11 SP3 server (with SDK) to SLES11 SP4 although I did so using zypper rather than YaST Wagon. You mention [suse.com](http://suse.com) but the error references [novell.com](http://novell.com) so can you post the output from “zypper lr -u”. ## HTH. Simon Flood SUSE Knowledge Partner ----Android NewsGroup Reader---- [http://usenet.sinaapp.com/](http://usenet.sinaapp.com/) ---
**Author:** ![skunkboy](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@skunkboy](https://forums.suse.com/u/skunkboy)\ **Post date:** [August 21, 2015, 4:56pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/3 "2015-08-21T16:56:40Z")
Just tried to run the upgrade with WAGON on this box and it failed, so here is the output of zypper lr -u # | Alias | Name | Enabled | Refresh | URI —±-------------------------------------------------------±-------------------------------------------------------±--------±--------±-------------------------------------------------------------------------------------------------- 1 | SUSE-Linux-Enterprise-Server-11 11-0 | SUSE-Linux-Enterprise-Server-11 11-0 | No | No | cd:///?devices=/dev/sr0 2 | SUSE-Linux-Enterprise-Software-Development-Kit-11\_11-0 | SUSE-Linux-Enterprise-Software-Development-Kit-11 11-0 | No | No | dvd:/// 3 | nu\_novell\_com:SLE11-Public-Cloud-Module | SLE11-Public-Cloud-Module | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-Public-Cloud-Module/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-Public-Cloud-Module/sle-11-i586?credentials=NCCcredentials) 4 | nu\_novell\_com:SLE11-SDK-SP1-Pool | SLE11-SDK-SP1-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-i586?credentials=NCCcredentials) 5 | nu\_novell\_com:SLE11-SDK-SP1-Updates | SLE11-SDK-SP1-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-i586?credentials=NCCcredentials) 6 | nu\_novell\_com:SLE11-SDK-SP2-Core | SLE11-SDK-SP2-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-i586?credentials=NCCcredentials) 7 | nu\_novell\_com:SLE11-SDK-SP2-Updates | SLE11-SDK-SP2-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-i586?credentials=NCCcredentials) 8 | nu\_novell\_com:SLE11-SDK-SP3-Pool | SLE11-SDK-SP3-Pool | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-i586?credentials=NCCcredentials) 9 | nu\_novell\_com:SLE11-SDK-SP3-Updates | SLE11-SDK-SP3-Updates | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-i586?credentials=NCCcredentials) 10 | nu\_novell\_com:SLE11-SDK-SP4-Pool | SLE11-SDK-SP4-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-i586?credentials=NCCcredentials) 11 | nu\_novell\_com:SLE11-SDK-SP4-Updates | SLE11-SDK-SP4-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Updates/sle-11-i586?credentials=NCCcredentials) 12 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) 13 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) 14 | nu\_novell\_com:SLE11-SP2-Debuginfo-Core | SLE11-SP2-Debuginfo-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-i586?credentials=NCCcredentials) 15 | nu\_novell\_com:SLE11-SP2-Debuginfo-Updates | SLE11-SP2-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) 16 | nu\_novell\_com:SLE11-SP3-Debuginfo-Pool | SLE11-SP3-Debuginfo-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) 17 | nu\_novell\_com:SLE11-SP3-Debuginfo-Updates | SLE11-SP3-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) 18 | nu\_novell\_com:SLE11-SP4-Debuginfo-Pool | SLE11-SP4-Debuginfo-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) 19 | nu\_novell\_com:SLE11-SP4-Debuginfo-Updates | SLE11-SP4-Debuginfo-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) 20 | nu\_novell\_com:SLE11-Security-Module | SLE11-Security-Module | No | Yes | [https://nu.novell.com/repo/$RCE/SLE11-Security-Module/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-Security-Module/sle-11-i586?credentials=NCCcredentials) 21 | nu\_novell\_com:SLES11-Extras | SLES11-Extras | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-Extras/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-Extras/sle-11-i586?credentials=NCCcredentials) 22 | nu\_novell\_com:SLES11-SP1-Pool | SLES11-SP1-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-i586?credentials=NCCcredentials) 23 | nu\_novell\_com:SLES11-SP1-Updates | SLES11-SP1-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP1-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP1-Updates/sle-11-i586?credentials=NCCcredentials) 24 | nu\_novell\_com:SLES11-SP2-Core | SLES11-SP2-Core | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP2-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Core/sle-11-i586?credentials=NCCcredentials) 25 | nu\_novell\_com:SLES11-SP2-Extension-Store | SLES11-SP2-Extension-Store | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP2-Extension-Store/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Extension-Store/sle-11-i586?credentials=NCCcredentials) 26 | nu\_novell\_com:SLES11-SP2-Updates | SLES11-SP2-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP2-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Updates/sle-11-i586?credentials=NCCcredentials) 27 | nu\_novell\_com:SLES11-SP3-Extension-Store | SLES11-SP3-Extension-Store | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP3-Extension-Store/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Extension-Store/sle-11-i586?credentials=NCCcredentials) 28 | nu\_novell\_com:SLES11-SP3-Pool | SLES11-SP3-Pool | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP3-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Pool/sle-11-i586?credentials=NCCcredentials) 29 | nu\_novell\_com:SLES11-SP3-Updates | SLES11-SP3-Updates | Yes | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP3-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Updates/sle-11-i586?credentials=NCCcredentials) 30 | nu\_novell\_com:SLES11-SP4-Pool | SLES11-SP4-Pool | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP4-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP4-Pool/sle-11-i586?credentials=NCCcredentials) 31 | nu\_novell\_com:SLES11-SP4-Updates | SLES11-SP4-Updates | No | Yes | [https://nu.novell.com/repo/$RCE/SLES11-SP4-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP4-Updates/sle-11-i586?credentials=NCCcredentials) Thanks, Matt ---
**Author:** ![bkesting](https://avatars.discourse-cdn.com/v4/letter/b/838e76/32.png) [@bkesting](https://forums.suse.com/u/bkesting)\ **Post date:** [August 22, 2015, 7:53am UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/4 "2015-08-22T07:53:32Z")
I am also trying to update via wagon and am getting the same error as the OP listed. ---
**Author:** ![skunkboy](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@skunkboy](https://forums.suse.com/u/skunkboy)\ **Post date:** [August 25, 2015, 7:03pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/5 "2015-08-25T19:03:58Z")
The only further suggestion I have received is to open a support request with Novell/Suse support. Matt ---
**Author:** ![smflood](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/smflood/32/10576_2.png) [@smflood](https://forums.suse.com/u/smflood)\ **Post date:** [August 26, 2015, 2:16pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/6 "2015-08-26T14:16:22Z")
On 21/08/2015 15:04, skunkboy wrote: [color=blue] > Just tried to run the upgrade with WAGON on this box and it failed, so > here is the output of zypper lr -u > > # | Alias | Name > > | Enabled | Refresh | URI > > —±-------------------------------------------------------±-------------------------------------------------------±--------±--------±-------------------------------------------------------------------------------------------------- > 1 | SUSE-Linux-Enterprise-Server-11 11-0 | > SUSE-Linux-Enterprise-Server-11 11-0 | No | No > | cd:///?devices=/dev/sr0 > > 2 | SUSE-Linux-Enterprise-Software-Development-Kit-11\_11-0 | > SUSE-Linux-Enterprise-Software-Development-Kit-11 11-0 | No | No > | dvd:/// > > 3 | nu\_novell\_com:SLE11-Public-Cloud-Module | > SLE11-Public-Cloud-Module | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-Public-Cloud-Module/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-Public-Cloud-Module/sle-11-i586?credentials=NCCcredentials) > > 4 | nu\_novell\_com:SLE11-SDK-SP1-Pool | > SLE11-SDK-SP1-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Pool/sle-11-i586?credentials=NCCcredentials) > > 5 | nu\_novell\_com:SLE11-SDK-SP1-Updates | > SLE11-SDK-SP1-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP1-Updates/sle-11-i586?credentials=NCCcredentials) > > 6 | nu\_novell\_com:SLE11-SDK-SP2-Core | > SLE11-SDK-SP2-Core | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Core/sle-11-i586?credentials=NCCcredentials) > > 7 | nu\_novell\_com:SLE11-SDK-SP2-Updates | > SLE11-SDK-SP2-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP2-Updates/sle-11-i586?credentials=NCCcredentials) > > 8 | nu\_novell\_com:SLE11-SDK-SP3-Pool | > SLE11-SDK-SP3-Pool | Yes | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Pool/sle-11-i586?credentials=NCCcredentials) > > 9 | nu\_novell\_com:SLE11-SDK-SP3-Updates | > SLE11-SDK-SP3-Updates | Yes | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP3-Updates/sle-11-i586?credentials=NCCcredentials) > > 10 | nu\_novell\_com:SLE11-SDK-SP4-Pool | > SLE11-SDK-SP4-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Pool/sle-11-i586?credentials=NCCcredentials) > > 11 | nu\_novell\_com:SLE11-SDK-SP4-Updates | > SLE11-SDK-SP4-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SDK-SP4-Updates/sle-11-i586?credentials=NCCcredentials) > > 12 | nu\_novell\_com:SLE11-SP1-Debuginfo-Pool | > SLE11-SP1-Debuginfo-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) > > 13 | nu\_novell\_com:SLE11-SP1-Debuginfo-Updates | > SLE11-SP1-Debuginfo-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) > 14 | nu\_novell\_com:SLE11-SP2-Debuginfo-Core | > SLE11-SP2-Debuginfo-Core | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Core/sle-11-i586?credentials=NCCcredentials) > > 15 | nu\_novell\_com:SLE11-SP2-Debuginfo-Updates | > SLE11-SP2-Debuginfo-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) > 16 | nu\_novell\_com:SLE11-SP3-Debuginfo-Pool | > SLE11-SP3-Debuginfo-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) > > 17 | nu\_novell\_com:SLE11-SP3-Debuginfo-Updates | > SLE11-SP3-Debuginfo-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP3-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) > 18 | nu\_novell\_com:SLE11-SP4-Debuginfo-Pool | > SLE11-SP4-Debuginfo-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials) > > 19 | nu\_novell\_com:SLE11-SP4-Debuginfo-Updates | > SLE11-SP4-Debuginfo-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-SP4-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials) > 20 | nu\_novell\_com:SLE11-Security-Module | > SLE11-Security-Module | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLE11-Security-Module/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLE11-Security-Module/sle-11-i586?credentials=NCCcredentials) > > 21 | nu\_novell\_com:SLES11-Extras | > SLES11-Extras | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-Extras/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-Extras/sle-11-i586?credentials=NCCcredentials) > > 22 | nu\_novell\_com:SLES11-SP1-Pool | > SLES11-SP1-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-i586?credentials=NCCcredentials) > > 23 | nu\_novell\_com:SLES11-SP1-Updates | > SLES11-SP1-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP1-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP1-Updates/sle-11-i586?credentials=NCCcredentials) > > 24 | nu\_novell\_com:SLES11-SP2-Core | > SLES11-SP2-Core | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP2-Core/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Core/sle-11-i586?credentials=NCCcredentials) > > 25 | nu\_novell\_com:SLES11-SP2-Extension-Store | > SLES11-SP2-Extension-Store | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP2-Extension-Store/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Extension-Store/sle-11-i586?credentials=NCCcredentials) > > 26 | nu\_novell\_com:SLES11-SP2-Updates | > SLES11-SP2-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP2-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP2-Updates/sle-11-i586?credentials=NCCcredentials) > > 27 | nu\_novell\_com:SLES11-SP3-Extension-Store | > SLES11-SP3-Extension-Store | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP3-Extension-Store/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Extension-Store/sle-11-i586?credentials=NCCcredentials) > > 28 | nu\_novell\_com:SLES11-SP3-Pool | > SLES11-SP3-Pool | Yes | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP3-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Pool/sle-11-i586?credentials=NCCcredentials) > > 29 | nu\_novell\_com:SLES11-SP3-Updates | > SLES11-SP3-Updates | Yes | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP3-Updates/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP3-Updates/sle-11-i586?credentials=NCCcredentials) > > 30 | nu\_novell\_com:SLES11-SP4-Pool | > SLES11-SP4-Pool | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP4-Pool/sle-11-i586?credentials=NCCcredentials](https://nu.novell.com/repo/$RCE/SLES11-SP4-Pool/sle-11-i586?credentials=NCCcredentials) > > 31 | nu\_novell\_com:SLES11-SP4-Updates | > SLES11-SP4-Updates | No | Yes > | > [https://nu.novell.com/repo/$RCE/SLES11-SP4-Updates/sle-11-i586?credentials=NCCcredentials[/color]](https://nu.novell.com/repo/$RCE/SLES11-SP4-Updates/sle-11-i586?credentials=NCCcredentials%5B/color%5D) Okay so this shows that your server is configured to point to Novell Customer Center (NCC) for all of its repos in which case you need to check there (and not SUSE Customer Center) to see what it thinks about your access to SP4, or at least the SP4 SDK. If there is a problem there’s an option within NCC to “Chat Now” (top-right). ## HTH. Simon SUSE Knowledge Partner * * * ## If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below. Thanks. ---
**Author:** ![cyberiad](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/cyberiad/32/12430_2.png) [@cyberiad](https://forums.suse.com/u/cyberiad)\ **Post date:** [August 27, 2015, 3:06pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/7 "2015-08-27T15:06:30Z")
> [@smflood;29298](#): > > Okay so this shows that your server is configured to point to Novell > Customer Center (NCC) for all of its repos in which case you need to > check there (and not SUSE Customer Center) to see what it thinks about > your access to SP4, or at least the SP4 SDK. If there is a problem > there’s an option within NCC to “Chat Now” (top-right). Yes, that’s the right thing to do. It could happen when the registration is not valid anymore or when the wrong e-mail address had been provided during the re-registration step during the migration. ---
**Author:** ![skunkboy](https://avatars.discourse-cdn.com/v4/letter/s/df788c/32.png) [@skunkboy](https://forums.suse.com/u/skunkboy)\ **Post date:** [August 27, 2015, 9:37pm UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/8 "2015-08-27T21:37:20Z")
We got a support ticket opened up, and our registration is okay. Sounds like there are timing issues on the back end. If I apply the sp4 upgraded patch, run wagon, let it fail, and then try it again about 20-24 hours later 80% of my machines can then upgrade… ---
**Author:** ![bkesting](https://avatars.discourse-cdn.com/v4/letter/b/838e76/32.png) [@bkesting](https://forums.suse.com/u/bkesting)\ **Post date:** [September 10, 2015, 5:34am UTC](https://forums.suse.com/t/sles-11sp4-upgrade-issues/27360/9 "2015-09-10T05:34:18Z")
Mine finally upgraded. Everything seems fine, though I now have a hv\_fcopy\_daemon (this is apparently new in SP4) and it will not start. Just started investigating, but sure if I need it or not (my SLES 11 SP4 machines are running as Hyper V virtual machines)