# SLES SP6 rmt-cli sync failing

**URL:** <https://forums.suse.com/t/sles-sp6-rmt-cli-sync-failing/44361>\
**Category:** SUSE Linux Enterprise Server\
**Created:** [October 23, 2024, 3:37pm UTC](https://forums.suse.com/t/sles-sp6-rmt-cli-sync-failing/44361 "2024-10-23T15:37:16Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Zulu](https://avatars.discourse-cdn.com/v4/letter/z/a9adbd/32.png) [@Zulu](https://forums.suse.com/u/Zulu)\
**Post date:** [October 23, 2024, 3:37pm UTC](https://forums.suse.com/t/sles-sp6-rmt-cli-sync-failing/44361/1 "2024-10-23T15:37:16Z")

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I have installed rmt sever and registered SLES in scc portal. When trying to sync rmt with scc portal I am getting below error. Anyone faced a similar issue?

```auto
rmt-cli sync
I, [2024-10-23T15:27:50.016632 #3209] INFO -- : Downloading data from SCC
I, [2024-10-23T15:27:50.016838 #3209] INFO -- : Loading product data from SCC
SCC API request failed. Error details:
Request URL: https://scc.suse.com/connect/organizations/products?page=1
Response code: 0
Return code: operation_timedout
Response body:

```

We do have proxy in the environment

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<div class="post-metadata">

**Author:** ![Zulu](https://avatars.discourse-cdn.com/v4/letter/z/a9adbd/32.png) [@Zulu](https://forums.suse.com/u/Zulu)\
**Post date:** [October 23, 2024, 4:36pm UTC](https://forums.suse.com/t/sles-sp6-rmt-cli-sync-failing/44361/2 "2024-10-23T16:36:51Z")

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It was due to bad proxy config. Its working as expected now.