# SLES12SP4  fails cloud registration

**URL:** <https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317>\
**Category:** Amazon-EC2\
**Created:** [August 28, 2019, 1:42pm UTC](https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317 "2019-08-28T13:42:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![stolbovoi](https://avatars.discourse-cdn.com/v4/letter/s/8e7dd6/32.png) [@stolbovoi](https://forums.suse.com/u/stolbovoi)\
**Post date:** [August 28, 2019, 1:42pm UTC](https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317/1 "2019-08-28T13:42:33Z")

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Hi,  
the register SLES 12SP4 ami-007c7cdf4ecbe7be7 - was fails when internet traffic was routed into corporate site. (work fine with nat gw).  
another distribution like redhat, centos work fine.  
for debug purposes outgoing traffic do not filtered now.

cat /var/log/cloudregister  
2019-08-28 10:13:21,630 INFO:Forced new registration  
2019-08-28 10:13:21,630 INFO:Using API: regionInfo  
2019-08-28 10:13:21,630 INFO:Using region server: 50.17.208.31  
2019-08-28 10:13:21,630 INFO:No cert found: /var/lib/regionService/certs/50.17.208.31.pem skip this server  
2019-08-28 10:13:21,630 INFO:Using region server: 54.247.166.75  
2019-08-28 10:13:21,633 INFO:Starting new HTTPS connection (1): 54.247.166.75  
2019-08-28 10:13:21,860 ERROR:====================  
2019-08-28 10:13:21,860 ERROR:Server returned: 403  
…

The /usr/sbin/registercloudguest --force-new - won’t fix this issue.

may be access to [smt-ec2.susecloud.net](http://smt-ec2.susecloud.net) was filtered by source address?

1k thx

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<div class="post-metadata">

**Author:** ![rjschwei](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/rjschwei/32/8937_2.png) [@rjschwei](https://forums.suse.com/u/rjschwei)\
**Post date:** [August 28, 2019, 2:03pm UTC](https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317/2 "2019-08-28T14:03:52Z")

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[QUOTE=stolbovoi;58377]Hi,  
the register SLES 12SP4 ami-007c7cdf4ecbe7be7 - was fails when internet traffic was routed into corporate site. (work fine with nat gw).  
another distribution like redhat, centos work fine.  
for debug purposes outgoing traffic do not filtered now.

cat /var/log/cloudregister  
2019-08-28 10:13:21,630 INFO:Forced new registration  
2019-08-28 10:13:21,630 INFO:Using API: regionInfo  
2019-08-28 10:13:21,630 INFO:Using region server: 50.17.208.31  
2019-08-28 10:13:21,630 INFO:No cert found: /var/lib/regionService/certs/50.17.208.31.pem skip this server  
2019-08-28 10:13:21,630 INFO:Using region server: 54.247.166.75  
2019-08-28 10:13:21,633 INFO:Starting new HTTPS connection (1): 54.247.166.75  
2019-08-28 10:13:21,860 ERROR:====================  
2019-08-28 10:13:21,860 ERROR:Server returned: 403  
…

The /usr/sbin/registercloudguest --force-new - won’t fix this issue.

may be access to [smt-ec2.susecloud.net](http://smt-ec2.susecloud.net) was filtered by source address?

1k thx[/QUOTE]

Hi,

The data route back through a corporate data center is currently not supported, see [1] and [2]. We expect to support this feature toward the end of this year (2019).

[1] [https://www.suse.com/c/using-suse-linux-enterprise-demand-aws-vpc-setup/](https://www.suse.com/c/using-suse-linux-enterprise-demand-aws-vpc-setup/)  
[2] [https://www.suse.com/c/a-new-update-infrastructure-for-the-public-cloud/](https://www.suse.com/c/a-new-update-infrastructure-for-the-public-cloud/)

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<div class="post-metadata">

**Author:** ![stolbovoi](https://avatars.discourse-cdn.com/v4/letter/s/8e7dd6/32.png) [@stolbovoi](https://forums.suse.com/u/stolbovoi)\
**Post date:** [August 28, 2019, 6:37pm UTC](https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317/3 "2019-08-28T18:37:00Z")

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nice trik. 1k thx

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<div class="post-metadata">

**Author:** ![giovannidegani](https://avatars.discourse-cdn.com/v4/letter/g/e9bcb4/32.png) [@giovannidegani](https://forums.suse.com/u/giovannidegani)\
**Post date:** [December 6, 2019, 3:52pm UTC](https://forums.suse.com/t/sles12sp4-fails-cloud-registration/34317/4 "2019-12-06T15:52:33Z")

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[QUOTE=rjschwei;58378]Hi,

We expect to support this feature toward the end of this year (2019).

[/QUOTE]

Any updates on this ? I think Im facing this exact issue.
