# SMT Server  Error  "An error has occurred while creating the snapshot"

**URL:** <https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071>\
**Category:** SUSE Linux Enterprise Server\
**Created:** [June 11, 2020, 11:32am UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071 "2020-06-11T11:32:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 11, 2020, 11:32am UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/1 "2020-06-11T11:32:48Z")

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Hi All  
i have problem. after i click “from testing to production” i foud Error “An error has occurred while creating the snapshot”  
Note :  
First step i select patch. after that i click “From Mirror to Testing” \<==This step done.  
Second step i click “From Testing to Production” but it show Error “An error has occurred while creating the snapshot”

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**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 11, 2020, 11:35am UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/2 "2020-06-11T11:35:12Z")

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![](https://forums.suse.com/uploads/editor/2w/0fyi3fl34i1l.png)  
 ![](https://forums.suse.com/uploads/editor/h6/hr6gzvjvra2j.png)

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<div class="post-metadata">

**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 11, 2020, 3:16pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/3 "2020-06-11T15:16:04Z")

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/dev/sda2 171G 41G 129G 25% /tmp \<== /tmp use space 25%

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<div class="post-metadata">

**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 12, 2020, 7:27pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/4 "2020-06-12T19:27:57Z")

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Please help to guide again. Why I cannot use the option “From Testing to Production”?

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [June 13, 2020, 5:52pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/5 "2020-06-13T17:52:25Z")

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AFAIK, until you get the green tick, the repository hasn’t been synced, if your running out of space, did you set the system up per the SMT recommendations?

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<div class="post-metadata">

**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 15, 2020, 2:48pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/6 "2020-06-15T14:48:29Z")

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Did you set the system up per the SMT recommendations? \<== please guide  
==space still Avail 95G  
Filesystem Size Used Avail Use% Mounted on  
devtmpfs 3.9G 8.0K 3.9G 1% /dev  
tmpfs 3.9G 156K 3.9G 1% /dev/shm  
tmpfs 3.9G 19M 3.8G 1% /run  
tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup  
/dev/sda2 171G 76G 95G 45% /  
/dev/sda2 171G 76G 95G 45% /usr/local  
/dev/sda2 171G 76G 95G 45% /var/tmp  
/dev/sda3 20G 33M 20G 1% /home  
/dev/sda2 171G 76G 95G 45% /var/spool  
/dev/sda2 171G 76G 95G 45% /var/lib/mailman  
/dev/sda2 171G 76G 95G 45% /opt  
/dev/sda2 171G 76G 95G 45% /var/lib/mariadb  
/dev/sda2 171G 76G 95G 45% /var/log  
/dev/sda2 171G 76G 95G 45% /var/lib/pgsql  
/dev/sda2 171G 76G 95G 45% /var/lib/libvirt/images  
/dev/sda2 171G 76G 95G 45% /var/crash  
/dev/sda2 171G 76G 95G 45% /boot/grub2/x86\_64-efi  
/dev/sda2 171G 76G 95G 45% /var/lib/machines  
/dev/sda2 171G 76G 95G 45% /tmp  
/dev/sda2 171G 76G 95G 45% /var/lib/mysql  
/dev/sda2 171G 76G 95G 45% /var/cache  
/dev/sda2 171G 76G 95G 45% /srv  
/dev/sda2 171G 76G 95G 45% /var/lib/named  
/dev/sda2 171G 76G 95G 45% /boot/grub2/i386-pc  
/dev/sda2 171G 76G 95G 45% /.snapshots  
/dev/sda2 171G 76G 95G 45% /var/opt  
tmpfs 781M 16K 781M 1% /run/user/483  
tmpfs 781M 20K 781M 1% /run/user/0

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<div class="post-metadata">

**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [June 15, 2020, 3:20pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/7 "2020-06-15T15:20:38Z")

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Hi  
I would only use btrfs for the system and then a separate xfs partition for the database and another xfs partition for the packages to mirror.

If it’s anything like SuMA, then 50GB for the database (pgsql) and 50GB per SUSE product,  
I have 100GB for / 100GB for /var/lib/pgsql and 500GB for product storage.

SMT Ref: [https://documentation.suse.com/sles/12-SP5/single-html/SLES-smt/index.html](https://documentation.suse.com/sles/12-SP5/single-html/SLES-smt/index.html)  
RMT Ref: [https://documentation.suse.com/sles/15-SP1/single-html/SLES-rmt/index.html](https://documentation.suse.com/sles/15-SP1/single-html/SLES-rmt/index.html)

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<div class="post-metadata">

**Author:** ![Bzadmin](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@Bzadmin](https://forums.suse.com/u/Bzadmin)\
**Post date:** [June 15, 2020, 4:19pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/8 "2020-06-15T16:19:41Z")

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if i add disk 500 GB for extend . This problem will be solv right?

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<div class="post-metadata">

**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [June 15, 2020, 4:26pm UTC](https://forums.suse.com/t/smt-server-error-an-error-has-occurred-while-creating-the-snapshot/35071/9 "2020-06-15T16:26:19Z")

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Hi  
Unlikely since it will still be on btrfs, so get added to snapper snapshots which is why the likes of the database and package storage needs to be separate.