# SOS8 Cinder not working

**URL:** <https://forums.suse.com/t/sos8-cinder-not-working/32467>\
**Category:** SUSE OpenStack Cloud\
**Created:** [May 24, 2018, 11:21am UTC](https://forums.suse.com/t/sos8-cinder-not-working/32467 "2018-05-24T11:21:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![shashi\_microfocus](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@shashi\_microfocus](https://forums.suse.com/u/shashi_microfocus)\
**Post date:** [May 24, 2018, 11:21am UTC](https://forums.suse.com/t/sos8-cinder-not-working/32467/1 "2018-05-24T11:21:52Z")

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Hi,

I installed SUSE OpenStack 8 Life cycle manager version and found Cinder is not working properly. With admin user the Horizon says “Error: Unable to retrieve volume types” and “Error: Unable to retrieve QoS specs”, and many cinder related commands throws errors.

> cinder service-list  
> ERROR: Policy doesn’t allow volume\_extension:services:index to be performed. (HTTP 403) (Request-ID: req-e42ba4fc-f7a7-409e-b260-f3eb85e6eecc)

> cinder get-pools  
> ERROR: Policy doesn’t allow scheduler\_extension:scheduler\_stats:get\_pools to be performed. (HTTP 403) (Request-ID: req-1b9ccea1-c3b6-46ed-b16a-cec959866843)

> cinder qos-list  
> ERROR: Policy doesn’t allow volume\_extension:qos\_specs\_manage:get\_all to be performed. (HTTP 403) (Request-ID: req-fcc7b609-c16c-4cf3-b219-3511a11f67dd)

Anyone got the same issue, any suggestion to solve this ?

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**Author:** ![Keith](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Keith](https://forums.suse.com/u/Keith)\
**Post date:** [May 25, 2018, 7:58am UTC](https://forums.suse.com/t/sos8-cinder-not-working/32467/2 "2018-05-25T07:58:16Z")

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Sashi,

In Pike, the default rules listed in the policy.json for cinder have been made more strict. If you want the admin user to run those commands, you need to add the cinder-admin role to his set of roles.

Keith

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**Author:** ![shashi\_microfocus](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@shashi\_microfocus](https://forums.suse.com/u/shashi_microfocus)\
**Post date:** [May 25, 2018, 9:13am UTC](https://forums.suse.com/t/sos8-cinder-not-working/32467/3 "2018-05-25T09:13:52Z")

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Thank you, problem solved.

This could have been documented in the release notes or in the installation or in planning guide.