# Sound and bluetooth
**URL:** https://forums.suse.com/t/sound-and-bluetooth/35109
**Category:** SLED Applications
**Created:** [June 27, 2020, 5:03pm UTC](https://forums.suse.com/t/sound-and-bluetooth/35109 "2020-06-27T17:03:20Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@HANS-CHRISTOPH](https://forums.suse.com/u/HANS-CHRISTOPH)
#### Post date: [June 27, 2020, 5:03pm UTC](https://forums.suse.com/t/sound-and-bluetooth/35109/1 "2020-06-27T17:03:20Z")
I would suggest SUSE to collect a checklist of function that the software shall support. Find an Indian companz to perform tests when a new update get released. I can help find a company, if needed.
In past it worked well using bluetooth to transfer music on your HIFI system. Recently it doesn’t work anymore (worked proper in past) and no other forum has a proper answer. I have installed PAV-control.
The bluetooth device is simply not visible in Pulse at all.
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [June 27, 2020, 6:47pm UTC](https://forums.suse.com/t/sound-and-bluetooth/35109/2 "2020-06-27T18:47:27Z")
Hi
What release and desktop environment?
Perhaps some more details on the hardware involved?
```auto
lsusb -t
rfkill
hwinfo --bluetooth
journalctl -u bluetooth
journalctl -f
```
On SLED 15 SP1, I don’t see issues with my intel device?
---
### Author:  [@HANS-CHRISTOPH](https://forums.suse.com/u/HANS-CHRISTOPH)
#### Post date: [June 27, 2020, 7:54pm UTC](https://forums.suse.com/t/sound-and-bluetooth/35109/3 "2020-06-27T19:54:23Z")
I use 15.1 as well, Gnome enviroment.
But now it works.
> ### Automatically load driver modules for Bluetooth hardware
>
> ```
> .ifexists module-bluetooth-policy.so
> load-module module-bluetooth-policy
> .endif
>
> ```
I activated the line \_load-module module-bluetooth-policy \_in /etc/pulse/default.pa.
And since it works
---
### Author:  [@HANS-CHRISTOPH](https://forums.suse.com/u/HANS-CHRISTOPH)
#### Post date: [September 12, 2020, 6:33am UTC](https://forums.suse.com/t/sound-and-bluetooth/35109/4 "2020-09-12T06:33:01Z")
I had SUSE support on it and we tried different but gave up.
The system showed “sink error”
Then I found another option in web.
I had to install JBL-App on my phone. In that app is an option for firmware update. This firmware updated solved the problem.
So the problem has been at the JBL headset.
---
### Author:  [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)
#### Post date: [September 12, 2020, 1:46pm UTC](https://forums.suse.com/t/sound-and-bluetooth/35109/5 "2020-09-12T13:46:33Z")
@Hans-Christoph thanks for the update and issue resolved 🙂