# SR 101056606891 needs prodding **URL:** \ **Category:** Talk to a SUSE Technical Services Manager\ **Created:** [March 24, 2017, 5:06pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549 "2017-03-24T17:06:02Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![kjhurni](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@kjhurni](https://forums.suse.com/u/kjhurni)\ **Post date:** [March 24, 2017, 5:06pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/1 "2017-03-24T17:06:02Z")
I’ve replied twice over two days (going on a third) with no response. SR #101056606891 Please prod someone, thank you. ## – The opinions expressed are my own. Check out my OES2 Guides: Installing OES2 SP2: [http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide](http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide) Upgrading to OES2 with ID Transfer: [http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios](http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios) GroupWise Migration with OES2 ID Transfer: [http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id](http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id) kjhurni’s Profile: [https://forums.novell.com/member.php?userid=734](https://forums.novell.com/member.php?userid=734) View this thread: [https://forums.novell.com/showthread.php?t=503014](https://forums.novell.com/showthread.php?t=503014) ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 21, 2017, 6:59pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/2 "2017-04-21T18:59:00Z")
I see that it’s being worked on and awaitin information from Engineering. Has communication between you and the technican working on it improved? It looks like it’s moving along. – Kim - 4/21/2017 9:57:37 AM ---
**Author:** ![kjhurni](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@kjhurni](https://forums.suse.com/u/kjhurni)\ **Post date:** [April 24, 2017, 11:04pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/3 "2017-04-24T23:04:01Z")
kgroneman;2455483 Wrote:[color=blue] > I see that it’s being worked on and awaitin information from > Engineering. Has > communication between you and the technican working on it improved? It > looks > like it’s moving along. > > – > Kim - 4/21/2017 9:57:37 AM[/color] Not really. They asked for info, I sent it back and haven’t heard anything in over a week. I may need to prod them again. ## – The opinions expressed are my own. Check out my OES2 Guides: Installing OES2 SP2: [http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide](http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide) Upgrading to OES2 with ID Transfer: [http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios](http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios) GroupWise Migration with OES2 ID Transfer: [http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id](http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id) kjhurni’s Profile: [https://forums.novell.com/member.php?userid=734](https://forums.novell.com/member.php?userid=734) View this thread: [https://forums.novell.com/showthread.php?t=503014](https://forums.novell.com/showthread.php?t=503014) ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 24, 2017, 11:40pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/4 "2017-04-24T23:40:10Z")
Hey kjhurni: [color=blue] > I may need to prod them again.[/color] I’ll do that. – Kim - 4/24/2017 2:40:01 PM ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 25, 2017, 4:52pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/5 "2017-04-25T16:52:42Z")
I’m told the support engineer has been in contact with you. – Kim - 4/25/2017 7:52:17 AM ---
**Author:** ![kjhurni](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@kjhurni](https://forums.suse.com/u/kjhurni)\ **Post date:** [April 25, 2017, 5:36pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/6 "2017-04-25T17:36:02Z")
kgroneman;2455715 Wrote:[color=blue] > I’m told the support engineer has been in contact with you. > > – > Kim - 4/25/2017 7:52:17 AM[/color] Yes, much better now, thank you! Please drive thru ## – The opinions expressed are my own. Check out my OES2 Guides: Installing OES2 SP2: [http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide](http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide) Upgrading to OES2 with ID Transfer: [http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios](http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios) GroupWise Migration with OES2 ID Transfer: [http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id](http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id) kjhurni’s Profile: [https://forums.novell.com/member.php?userid=734](https://forums.novell.com/member.php?userid=734) View this thread: [https://forums.novell.com/showthread.php?t=503014](https://forums.novell.com/showthread.php?t=503014) ---
**Author:** ![mradford](https://avatars.discourse-cdn.com/v4/letter/m/6bbea6/32.png) [@mradford](https://forums.suse.com/u/mradford)\ **Post date:** [April 26, 2017, 6:14am UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/7 "2017-04-26T06:14:01Z")
kjhurni;2453542 Wrote:[color=blue] > I’ve replied twice over two days (going on a third) with no response. > > SR #101056606891 > > Please prod someone, thank you.[/color] I can look into this tomorrow. Mike R. ## – mradford mradford’s Profile: [https://forums.novell.com/member.php?userid=44589](https://forums.novell.com/member.php?userid=44589) View this thread: [https://forums.novell.com/showthread.php?t=503014](https://forums.novell.com/showthread.php?t=503014) ---
**Author:** ![kjhurni](https://avatars.discourse-cdn.com/v4/letter/k/8491ac/32.png) [@kjhurni](https://forums.suse.com/u/kjhurni)\ **Post date:** [April 26, 2017, 9:36pm UTC](https://forums.suse.com/t/sr-101056606891-needs-prodding/29549/8 "2017-04-26T21:36:02Z")
mradford;2455783 Wrote:[color=blue] > I can look into this tomorrow. > > Mike R.[/color] Hi Mike, We made some progress and got a call from Greg Compton, so I believe we’re good now. Thanks again! ## – The opinions expressed are my own. Check out my OES2 Guides: Installing OES2 SP2: [http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide](http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide) Upgrading to OES2 with ID Transfer: [http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios](http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios) GroupWise Migration with OES2 ID Transfer: [http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id](http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id) kjhurni’s Profile: [https://forums.novell.com/member.php?userid=734](https://forums.novell.com/member.php?userid=734) View this thread: [https://forums.novell.com/showthread.php?t=503014](https://forums.novell.com/showthread.php?t=503014)