# Stubborn XP user **URL:** \ **Category:** Chatting over the Back Fence\ **Created:** [April 15, 2014, 2:38pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387 "2014-04-15T14:38:42Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\ **Post date:** [April 15, 2014, 2:38pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/1 "2014-04-15T14:38:42Z")
Hi all: I work for a small medical practice with about 45 employees in three locations. One of our doctors is refusing to move many of our PCs from XP to Windows 7. This doctor is borderline OCD and does not like anything to change, so any PC he touches cannot be upgraded. All the PCs I want to migrate all came with Windows 7 originally, and they do not run custom medical software, so re-imaging them to Windows 7 is trivial. I have tried to reason with this doctor and have used all of the standard reasons why staying on XP is a bad idea, such as no MS support for security updates, Novell dropping full support (now self support), etc… I need some more bullets to strengthen my position. Can you help? Or should I just give up and let things break? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 15, 2014, 4:11pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/2 "2014-04-15T16:11:14Z")
On Tue, 15 Apr 2014 11:38:42 GMT, cmosentine \ wrote: [color=blue] > Hi all: I work for a small medical practice with about 45 employees in three locations. One of our doctors is refusing to move many of our PCs from XP to Windows 7. This doctor is borderline OCD and does not like anything to change, so any PC he touches cannot be upgraded. All the PCs I want to migrate all came with Windows 7 originally, and they do not run custom medical software, so re-imaging them to Windows 7 is trivial. > > I have tried to reason with this doctor and have used all of the standard reasons why staying on XP is a bad idea, such as no MS support for security updates, Novell dropping full support (now self support), etc… I need some more bullets to strengthen my position. Can you help? Or should I just give up and let things break?[/color] From a user perspective, Win7 really isn’t that much different from WinXP. Win8.x would be a huge change. But you’ve probably already explained that to him. Could you write something up for him to sign where he assumes full responsibility for all security breaches? Make him realize that if something were to happen because of XP that caused the practice to violate HIPAA rules, that it would be on his shoulders. The risk of that happening might be slim, but better safe than sorry. I’ve moved all users to Win7 and I have a few computers that users do not touch that are still on XP, but they are going to get upgraded soon also. Don’t know what else to suggest…sorry you have such an unreasonable person to work with. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 15, 2014, 4:20pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/3 "2014-04-15T16:20:06Z")
[QUOTE] On Tue 15 Apr 2014 11:38:42 AM CDT, cmosentine wrote: Hi all: I work for a small medical practice with about 45 employees in three locations. One of our doctors is refusing to move many of our PCs from XP to Windows 7. This doctor is borderline OCD and does not like anything to change, so any PC he touches cannot be upgraded. All the PCs I want to migrate all came with Windows 7 originally, and they do not run custom medical software, so re-imaging them to Windows 7 is trivial. I have tried to reason with this doctor and have used all of the standard reasons why staying on XP is a bad idea, such as no MS support for security updates, Novell dropping full support (now self support), etc… I need some more bullets to strengthen my position. Can you help? Or should I just give up and let things break? [/QUOTE] Hi [https://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx](https://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx) You can configure windows 7 to look like XP. The real question is are there any customized applications or equipment drivers that don’t work with windows 7? If the hardware supports it, perhaps virtualization of XP instances? – Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890) openSUSE 13.1 (Bottle) (x86\_64) GNOME 3.10.1 Kernel 3.11.10-7-desktop If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks! ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 15, 2014, 4:26pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/4 "2014-04-15T16:26:18Z")
Hey cmosentine: [color=blue] > Or should I just give up and let things break?[/color] I think that would be my choice in the situation, having well documented my attempts to convince him to upgrade so they can’t blame you when bad things happen. Tell him to enjoy his computer as long as it stays running. – Kim - 4/15/2014 7:24:19 AM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 15, 2014, 5:51pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/5 "2014-04-15T17:51:09Z")
Kgroneman, and insist that it’s connected to an isolated network segment that has not Internet access… – Shaun Pond newly reminted as a Knowledge Professional ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 15, 2014, 10:07pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/6 "2014-04-15T22:07:21Z")
Hey KeN Etter: [color=blue] > From a user perspective, Win7 really isn’t that much different from > WinXP. Win8.x would be a huge change[/color] Really? In my experience the opposite is true. XP to Win7 was a huge change. Win7 to Win8 not much (if you boot directly to desktop). – Kim - 4/15/2014 1:06:38 PM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 15, 2014, 10:45pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/7 "2014-04-15T22:45:31Z")
kgroneman sounds like they ‘said’: [color=blue] > Hey KeN Etter: > [color=green] > > > From a user perspective, Win7 really isn’t that much different from > > WinXP. Win8.x would be a huge change[/color] > > Really? In my experience the opposite is true. XP to Win7 was a huge > change. Win7 to Win8 not much (if you boot directly to desktop).[/color] So my response to kgroneman’s comment is… I think it was meant going from XP to win8. – Stevo ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 15, 2014, 11:11pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/8 "2014-04-15T23:11:27Z")
On Tue, 15 Apr 2014 19:07:21 GMT, “kgroneman” [kgroneman@novell.com](mailto:kgroneman@novell.com) wrote: [color=blue] > Hey KeN Etter: > [color=green] > > > From a user perspective, Win7 really isn’t that much different from > > WinXP. Win8.x would be a huge change[/color] > > Really? In my experience the opposite is true. XP to Win7 was a huge > change. Win7 to Win8 not much (if you boot directly to desktop).[/color] I meant XP to Win7 vs XP to Win8. But I’m not impressed with Win8 so I might be a little biased. 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 12:03am UTC](https://forums.suse.com/t/stubborn-xp-user/25387/9 "2014-04-16T00:03:36Z")
The easy way is to not give him a choice. His OCD is his problem, and he’s not borderline anything, he’s full-fledged if he can’t handle any change. I know that sounds pretty cold, but as someone else pointed out, there could be a security breach on any one of those computers that could take the whole medical practice down, if it’s a serious enough breach. So I go for the release letter, except I’d make it sound very, very scary. Make him sign something that indicates his acknowledgement that in his refusal to allow the computers to be updated, he is fully aware that he is demanding that the computer system in his location be left open to breaches including unlawful distribution of HIPAA-protected medical records. Make him sign his life away, pledging his real estate and personal property, all his financial resources including any protected resources or those placed in the name(s) of family members, and his future earnings to cover any related costs. The owner of the company really needs to deal with this. If it’s a partnership, then the partners need to put pressure on him to start taking the right meds so that his OCD isn’t interfering with the running of the business. I feel for him as a person. These kinds of illnesses are awful to go through life with, but no one person should put all others in jeopardy because they aren’t handling their illness properly. He either needs OCD medication or to see a mental health expert for his inability to allow change. That’s not healthy. And by simply catering to his demands, that puts the entire practice in legal jeopardy. Any good attorney should be able to tell you that. : ) – Susan Novell Community Chat Moderator [http://forums.novell.com/faq.php?faq=novfor#faq\_rules](http://forums.novell.com/faq.php?faq=novfor#faq_rules) [http://www.ncci.org](http://www.ncci.org) NCCIrregulars Web Site [https://www.facebook.com/groups/NCCIrregulars](https://www.facebook.com/groups/NCCIrregulars) Please read the following before posting in here: [http://preview.tinyurl.com/27zopdy](http://preview.tinyurl.com/27zopdy) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 12:44am UTC](https://forums.suse.com/t/stubborn-xp-user/25387/10 "2014-04-16T00:44:08Z")
> [@](#): > > On Tue 15 Apr 2014 09:03:36 PM CDT, Susan wrote: > > I know that sounds pretty cold, but as someone else pointed out, there > could be a security breach on any one of those computers that could > take the whole medical practice down, if it’s a serious enough breach. Yup One word, cryptolocker and shared drives on the network…yikes!!! I had a student with it on their laptop…no backup, the time had expired, a semester of work gone… – Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890) openSUSE 13.1 (Bottle) (x86\_64) GNOME 3.10.1 Kernel 3.11.10-7-desktop If you find this post helpful and are logged into the web interface, please show your appreciation and click on the star below… Thanks! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 1:09am UTC](https://forums.suse.com/t/stubborn-xp-user/25387/11 "2014-04-16T01:09:51Z")
On Tue, 15 Apr 2014 11:38:42 +0000, cmosentine wrote: [color=blue] > Hi all: I work for a small medical practice with about 45 employees in > three locations. One of our doctors is refusing to move many of our PCs > from XP to Windows 7. This doctor is borderline OCD and does not like > anything to change, so any PC he touches cannot be upgraded. All the > PCs I want to migrate all came with Windows 7 originally, and they do > not run custom medical software, so re-imaging them to Windows 7 is > trivial. > > I have tried to reason with this doctor and have used all of the > standard reasons why staying on XP is a bad idea, such as no MS support > for security updates, Novell dropping full support (now self support), > etc.. I need some more bullets to strengthen my position. Can you help? > Or should I just give up and let things break?[/color] Make it a money issue: “I can continue supporting Windows XP for you, but as it is no longer supported by Microsoft, it will cost you $150/hr (rather than my regular rate of $75/hr) for me to continue supporting it.” Obviously, substitute your own hourly rate, and go for something like a 2x factor so it’s really clear that it would be better to move to Win7 instead. I would also include an agreement that because he won’t move on, that he’s assuming liability for security issues because MS isn’t making any further patches available, and that your support will be “best effort” with no guarantees of a fix for any particular issue - again citing that you can’t fix things that require MS intervention or patches that won’t be developed because XP is EOL. You might even include an offer of re-training at a discounted rate as an enticement. Say your normal rate is $75/hr, offer x hours of Win7 retraining at $50/hr to help ease the migration. ## Jim Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10 Novell/SUSE/NetIQ Knowledge Partner ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 1:11am UTC](https://forums.suse.com/t/stubborn-xp-user/25387/12 "2014-04-16T01:11:37Z")
On Tue, 15 Apr 2014 21:03:36 +0000, Susan wrote: [color=blue] > So I go for the release letter, except I’d make it sound very, very > scary. > Make him sign something that indicates his acknowledgement that in his > refusal to allow the computers to be updated, he is fully aware that he > is demanding that the computer system in his location be left open to > breaches including unlawful distribution of HIPAA-protected medical > records.[/color] Ooo, I like that. Jim – Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10 Novell/SUSE/NetIQ Knowledge Partner ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 8:18am UTC](https://forums.suse.com/t/stubborn-xp-user/25387/13 "2014-04-16T08:18:26Z")
KeN Etter,[color=blue] > But I’m not impressed with Win8 so[/color] Neither am I, but 8.1 is somewhat better and AFAIK will the regular menu be back in 8.2 – Anders Gustafsson (NKP) The Aaland Islands (N60 E20) Have an idea for a product enhancement? Please visit: [http://www.novell.com/rms](http://www.novell.com/rms) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 2:51pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/14 "2014-04-16T14:51:20Z")
On Wed, 16 Apr 2014 05:18:26 GMT, Anders Gustafsson [AndersG@no-mx.forums.novell.com](mailto:AndersG@no-mx.forums.novell.com) wrote: [color=blue] > KeN Etter,[color=green] > > > But I’m not impressed with Win8 so[/color] > > Neither am I, but 8.1 is somewhat better and AFAIK will the regular > menu be back in 8.2[/color] At this point, I’m just glad to have my company all on one desktop OS. It makes things so much easier. ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 16, 2014, 5:53pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/15 "2014-04-16T17:53:06Z")
Tangent. I had to laugh just a little when I heard Ford was dropping Microsoft Sync in it’s autos because of problems. I laugh because there are still sites and adverts out there touting this wonderful technology as an option in Ford vehicles. [http://www.extremetech.com/extreme/177171-why-microsoft-lost-ford-sync](http://www.extremetech.com/extreme/177171-why-microsoft-lost-ford-sync) What makes me laugh more is that Ford is going to Blackberry. – Kim - 4/16/2014 8:50:07 AM ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 16, 2014, 5:54pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/16 "2014-04-16T17:54:13Z")
Hey Jim Henderson: [color=blue][color=green] > > So I go for the release letter, except I’d make it sound very, very > > scary. > > Make him sign something that indicates his acknowledgement that in > > his refusal to allow the computers to be updated, he is fully > > aware that he is demanding that the computer system in his > > location be left open to breaches including unlawful distribution > > of HIPAA-protected medical records.[/color] > > Ooo, I like that.[/color] +1 – Kim - 4/16/2014 8:54:07 AM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 8:11pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/17 "2014-04-16T20:11:54Z")
On Wed, 16 Apr 2014 14:53:06 GMT, “kgroneman” [kgroneman@novell.com](mailto:kgroneman@novell.com) wrote: [color=blue] > Tangent. I had to laugh just a little when I heard Ford was dropping > Microsoft Sync in it’s autos because of problems. I laugh because > there are still sites and adverts out there touting this wonderful > technology as an option in Ford vehicles. > [http://www.extremetech.com/extreme/177171-why-microsoft-lost-ford-sync](http://www.extremetech.com/extreme/177171-why-microsoft-lost-ford-sync) > > What makes me laugh more is that Ford is going to Blackberry.[/color] I’m not real excited about tech in cars. I don’t swap cars every couple of years, I usually run them to the end. This just seems like more failure points to me. ---
**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\ **Post date:** [April 16, 2014, 9:56pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/18 "2014-04-16T21:56:23Z")
Hey KeN Etter: [color=blue] > I’m not real excited about tech in cars. I don’t swap cars every > couple of years, I usually run them to the end. This just seems like > more failure points to me.[/color] Yea. If it doesn’t have a distributor cap, I’m kind of lost these days. – Kim - 4/16/2014 12:55:56 PM ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 11:14pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/19 "2014-04-16T23:14:17Z")
On Wed, 16 Apr 2014 18:56:23 GMT, “kgroneman” [kgroneman@novell.com](mailto:kgroneman@novell.com) wrote: [color=blue] > Hey KeN Etter: > [color=green] > > > I’m not real excited about tech in cars. I don’t swap cars every > > couple of years, I usually run them to the end. This just seems like > > more failure points to me.[/color] > > Yea. If it doesn’t have a distributor cap, I’m kind of lost these days.[/color] I miss my '82 Jeep CJ7. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\ **Post date:** [April 16, 2014, 11:47pm UTC](https://forums.suse.com/t/stubborn-xp-user/25387/20 "2014-04-16T23:47:18Z")
KeN Etter sounds like they ‘said’: [color=blue] > I miss my '82 Jeep CJ7. [/color] So my response to KeN’s comment is… I miss my '71 Monte Carlo. I do have my '87 though. Spent a pretty penny a couple years ago getting all the ‘guts’ replaced. No computer, no catalytic converter, etc. Carb, block, headers, exhaust. – Stevo [Next page](https://forums.suse.com/t/stubborn-xp-user/25387.md?page=2)