# SuMa 3: SCC Settings **URL:** \ **Category:** SUSE Multi Linux Manager\ **Created:** [May 24, 2016, 12:04pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199 "2016-05-24T12:04:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![christianmolecki](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@christianmolecki](https://forums.suse.com/u/christianmolecki)\ **Post date:** [May 24, 2016, 12:04pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/1 "2016-05-24T12:04:41Z")
Hello, I want to setup a SuSe manager 3.0 test installation. After the database settings, I have to enter my SCC credentials to connect to the customer center. The test isn’t successfull: [QUOTE]Cannot download list of repositories. Reason: Response code 401 Test result: failure[/QUOTE] With the entered credentials, I can login the scc via browser: [https://scc.suse.com/login](https://scc.suse.com/login) I’m using a proxy. Could this be the cause of the problem? BR Christian ---
**Author:** ![thsundel](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@thsundel](https://forums.suse.com/u/thsundel)\ **Post date:** [May 24, 2016, 12:57pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/2 "2016-05-24T12:57:45Z")
[QUOTE=christianmolecki;32674]Hello, I want to setup a SuSe manager 3.0 test installation. After the database settings, I have to enter my SCC credentials to connect to the customer center. The test isn’t successfull: With the entered credentials, I can login the scc via browser: [https://scc.suse.com/login](https://scc.suse.com/login) I’m using a proxy. Could this be the cause of the problem? BR Christian[/QUOTE] At this step you should use your organization password not the password you use to login to scc. Thomas ---
**Author:** ![thsundel](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@thsundel](https://forums.suse.com/u/thsundel)\ **Post date:** [May 24, 2016, 1:00pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/3 "2016-05-24T13:00:03Z")
[QUOTE=thsundel;32677]At this step you should use your organization password not the password you use to login to scc. Thomas[/QUOTE] It’s not so easy to find, so let me guide you… Login to scc in a browser, click Organization at the top, then Organization credentials, there you will find the username and password you should use. Thomas ---
**Author:** ![christianmolecki](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@christianmolecki](https://forums.suse.com/u/christianmolecki)\ **Post date:** [May 24, 2016, 1:37pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/4 "2016-05-24T13:37:34Z")
thk you Thomas, I found the organisation credentials. Unfortunately the Tomcat won’t start and there is an empty Tomcat logfile directory. ---
**Author:** ![thsundel](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@thsundel](https://forums.suse.com/u/thsundel)\ **Post date:** [May 24, 2016, 1:47pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/5 "2016-05-24T13:47:57Z")
[QUOTE=christianmolecki;32679]thk you Thomas, I found the organisation credentials. Unfortunately the Tomcat won’t start and there is an empty Tomcat logfile directory.[/QUOTE] So no errors during install, have you checked: /var/log/susemanager\_setup.\* Thomas ---
**Author:** ![christianmolecki](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@christianmolecki](https://forums.suse.com/u/christianmolecki)\ **Post date:** [May 24, 2016, 1:54pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/6 "2016-05-24T13:54:07Z")
STDERR: [QUOTE]Failed to stop salt-api.service: Unit salt-api.service not loaded. atftpd.service is not a native service, redirecting to /sbin/chkconfig. Executing /sbin/chkconfig atftpd on ERROR: spacewalk-setup failed [/QUOTE] STDOUT: [QUOTE]/var/spacewalk already exists. Leaving it untouched. Open needed firewall ports… Performing forced re-installation! Shutting down spacewalk services… Done. Delete existing database… Delete existing salt minion keys CREATE ROLE - Loading answer file: /root/spacewalk-answers. \*\* Database: Setting up database connection for PostgreSQL backend. \*\* Database: Populating database. \*\* Database: --clear-db option used. Clearing database. \*\* Database: Shutting down spacewalk services that may be using DB. \*\* Database: Services stopped. Clearing DB. \*\*\* Progress: # - Configuring tomcat. - Setting up users and groups. \*\* GPG: Initializing GPG and importing key. - Performing initial configuration. - Configuring apache SSL virtual host. - Configuring jabberd. - Creating SSL certificates. \*\* SSL: Generating CA certificate. \*\* SSL: Deploying CA certificate. \*\* SSL: Generating server certificate. \*\* SSL: Storing SSL certificates. - Deploying configuration files. - Update configuration in database. - Setting up Cobbler… - Restarting services. Tomcat failed to start properly or the installer ran out of tries. Please check /var/log/tomcat\*/catalina.out for errors. [/QUOTE] ---
**Author:** ![thsundel](https://avatars.discourse-cdn.com/v4/letter/t/13edae/32.png) [@thsundel](https://forums.suse.com/u/thsundel)\ **Post date:** [May 24, 2016, 2:06pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/7 "2016-05-24T14:06:54Z")
[QUOTE=christianmolecki;32681]STDERR: STDOUT:[/QUOTE] Hmm… Looks almost like my logs but I don’t have “Failed to stop salt-api.service: Unit salt-api.service not loaded.” nor “Tomcat failed to start properly or the installer ran out of tries. Please check /var/log/tomcat\*/catalina.out for errors.”. How did you install SUMA, I did it with this command: zypper in -t pattern suma\_server and how much RAM does this host have? Thomas ---
**Author:** ![christianmolecki](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@christianmolecki](https://forums.suse.com/u/christianmolecki)\ **Post date:** [May 24, 2016, 2:31pm UTC](https://forums.suse.com/t/suma-3-scc-settings/28199/8 "2016-05-24T14:31:38Z")
I installed SUMA via YAST2-\>AddOns. The error … salt-api.service could caused by a setup over an existing configuration. The virtual maschine has 8 GB RAM.