# SUSE OpenStack Cloud Installer Failed to launch playbook

**URL:** <https://forums.suse.com/t/suse-openstack-cloud-installer-failed-to-launch-playbook/34201>\
**Category:** SUSE OpenStack Cloud\
**Created:** [July 20, 2019, 1:46pm UTC](https://forums.suse.com/t/suse-openstack-cloud-installer-failed-to-launch-playbook/34201 "2019-07-20T13:46:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![btechpt](https://avatars.discourse-cdn.com/v4/letter/b/3bc359/32.png) [@btechpt](https://forums.suse.com/u/btechpt)\
**Post date:** [July 20, 2019, 1:46pm UTC](https://forums.suse.com/t/suse-openstack-cloud-installer-failed-to-launch-playbook/34201/1 "2019-07-20T13:46:44Z")

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Hi, I try to deploy OpenStack (SUSE OpenStack Cloud 9) using CLM with 7 Nodes:

- 1 CLM node
- 3 Controller node
- 3 Compute node

I’m Using SUSE 12. Validation process on WEB UI is success, but when I try to deploy, I get an error `Failed to launch playbook installui-pre-deployment.yml. NOT FOUND`  
This happen yesterday and now (19-20 July).

Last week, I try to deploy, but not getting an error like that. This is the screenshot I take:  
[https://ibb.co/hDLfDMZ](https://ibb.co/hDLfDMZ)  
[https://ibb.co/qJ8Jgzp](https://ibb.co/qJ8Jgzp)

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<div class="post-metadata">

**Author:** ![Keith](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Keith](https://forums.suse.com/u/Keith)\
**Post date:** [July 22, 2019, 7:58pm UTC](https://forums.suse.com/t/suse-openstack-cloud-installer-failed-to-launch-playbook/34201/2 "2019-07-22T19:58:22Z")

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Does the directory in the errors show in the screenshot exist? The default directory for the ardana user is not under /home

cat /etc/passwd | grep ardana  
ardana:x:488:487:Ardana Home:/var/lib/ardana:/bin/bash

you install the deployer as some other user (not named ardana) and than after installing the cloud pattern and the creates the user. Please see this document for details.

[https://www.suse.com/documentation/suse-openstack-cloud-9/singlehtml/book\_deployment/book\_deployment.html](https://www.suse.com/documentation/suse-openstack-cloud-9/singlehtml/book_deployment/book_deployment.html)

[https://www.suse.com/documentation/suse-openstack-cloud-9/singlehtml/book\_deployment/book\_deployment.html#sec.depl.adm\_inst.user](https://www.suse.com/documentation/suse-openstack-cloud-9/singlehtml/book_deployment/book_deployment.html#sec.depl.adm_inst.user)