# SuSE Registration failed

**URL:** <https://forums.suse.com/t/suse-registration-failed/35647>\
**Category:** SLES Updates\
**Created:** [June 29, 2021, 10:57am UTC](https://forums.suse.com/t/suse-registration-failed/35647 "2021-06-29T10:57:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MO1](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@MO1](https://forums.suse.com/u/MO1)\
**Post date:** [June 29, 2021, 10:57am UTC](https://forums.suse.com/t/suse-registration-failed/35647/1 "2021-06-29T10:57:12Z")

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Hello,

trying to register SLES-15-SP2 after the installation.

> SUSEConnect --list-extensions  
> To list extensions, you must first register the base product, using: SUSEConnect -r

> SUSEConnect -r XXX -e [XXX@siemens.com](mailto:XXX@siemens.com)  
> Registering system to SUSE Customer Center  
> Using E-Mail: [XXX@siemens.com](mailto:XXX@siemens.com)  
> Announcing system to [https://scc.suse.com](https://scc.suse.com) …  
> Error: Connection refused by server [https://scc.suse.com](https://scc.suse.com)

> curl [https://www.suse.com](https://www.suse.com) Works!!!

What could be the problem?  
Please help.

Regards,  
Admin

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [June 29, 2021, 11:28am UTC](https://forums.suse.com/t/suse-registration-failed/35647/2 "2021-06-29T11:28:43Z")

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@MO Hi and welcome to the Forum 🙂  
Your not going through a proxy by chance?

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<div class="post-metadata">

**Author:** ![MO1](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@MO1](https://forums.suse.com/u/MO1)\
**Post date:** [June 29, 2021, 11:47am UTC](https://forums.suse.com/t/suse-registration-failed/35647/3 "2021-06-29T11:47:36Z")

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Ofcourse we are using proxy,

> cat /etc/sysconfig/proxy ::

> HTTP\_PROXY=“[http://xx.xx.xxx.xx:3128](http://xx.xx.xxx.xx:3128)”  
> HTTPS\_PROXY=“[http://xx.xx.xxx.xx:3128](http://xx.xx.xxx.xx:3128)”  
> FTP\_PROXY=“[http://xx.xx.xxx.xx:3128](http://xx.xx.xxx.xx:3128)”

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**Author:** ![MO1](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@MO1](https://forums.suse.com/u/MO1)\
**Post date:** [June 29, 2021, 12:58pm UTC](https://forums.suse.com/t/suse-registration-failed/35647/4 "2021-06-29T12:58:20Z")

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Problem resolved after system reboot. Huh!!!