# Suse registration getting deregistered

**URL:** <https://forums.suse.com/t/suse-registration-getting-deregistered/41799>\
**Category:** SUSE Linux Enterprise Server\
**Created:** [October 22, 2023, 12:06pm UTC](https://forums.suse.com/t/suse-registration-getting-deregistered/41799 "2023-10-22T12:06:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![masax13](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@masax13](https://forums.suse.com/u/masax13)\
**Post date:** [October 22, 2023, 12:06pm UTC](https://forums.suse.com/t/suse-registration-getting-deregistered/41799/1 "2023-10-22T12:06:02Z")

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I have registered the SUSE in the portal but after reboot it is getting deregistered . I have tried with license copy and evaluation as well both have the same issue

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**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [October 22, 2023, 2:58pm UTC](https://forums.suse.com/t/suse-registration-getting-deregistered/41799/2 "2023-10-22T14:58:13Z")

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@masax13 Hi and welcome to the Fourm 😄

Have you ensured in SUSE Customer Center that all registered/evaluation instances have been deleted from there first before registering the system.

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**Author:** ![masax13](https://avatars.discourse-cdn.com/v4/letter/m/7ea924/32.png) [@masax13](https://forums.suse.com/u/masax13)\
**Post date:** [October 22, 2023, 5:23pm UTC](https://forums.suse.com/t/suse-registration-getting-deregistered/41799/3 "2023-10-22T17:23:48Z")

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yes , there was nothing registered

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**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [October 22, 2023, 5:31pm UTC](https://forums.suse.com/t/suse-registration-getting-deregistered/41799/4 "2023-10-22T17:31:03Z")

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@masax13 Hi, hmmm and the registration code is valid for the product installed (SLES ??)?

And also what is the output from `SUSEConnect --status-text` after the registration, then after a reboot (as in shows active and registered in the output)?