# Tracking uptime

**URL:** <https://forums.suse.com/t/tracking-uptime/26556>\
**Category:** Chatting over the Back Fence\
**Created:** [January 12, 2015, 5:05pm UTC](https://forums.suse.com/t/tracking-uptime/26556 "2015-01-12T17:05:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [January 12, 2015, 5:05pm UTC](https://forums.suse.com/t/tracking-uptime/26556/1 "2015-01-12T17:05:59Z")

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As long as I’ve been at this place (16 years) we’ve never tracked  
“uptime” (or down time if you prefer). Now I’m supposed to. So my  
question for you is whether the common practice is to track just  
unexpected down time or include scheduled maintenance/upgrade down time.  
Or do you track those two things separately?

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [January 12, 2015, 5:19pm UTC](https://forums.suse.com/t/tracking-uptime/26556/2 "2015-01-12T17:19:00Z")

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Typically unscheduled downtime is what people care about, since that  
actually impacts users. This should be avoided via clustering of some  
sort in most cases, but when that is not available and there is an outage  
then it is a full, customer-impacting outage.

After that, scheduled downtime (maintenance) can be useful to track for  
internal reporting purposes. How much overtime needs to be paid to  
employees for after-hours maintenance? How many nodes are needed in the  
high-availability clusters to avoid unscheduled downtime? These are all  
related, so tracking this can be useful.

–  
Good luck.

If you find this post helpful and are logged into the web interface,  
show your appreciation and click on the star below…

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**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [January 12, 2015, 6:22pm UTC](https://forums.suse.com/t/tracking-uptime/26556/3 "2015-01-12T18:22:58Z")

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Aaron’s smart. I’d listen to him.

Yea, my first thought was why not track both?

–  
Kim - 1/12/2015 9:22:22 AM

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [January 12, 2015, 9:08pm UTC](https://forums.suse.com/t/tracking-uptime/26556/4 "2015-01-12T21:08:19Z")

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On 1/12/2015 10:22 AM, kgroneman wrote:[color=blue]

> Aaron’s smart. I’d listen to him.
> 
> Yea, my first thought was why not track both?  
> [/color]

My supervisor was telling me to report both with the same graph; I was  
looking for just what Aaron suggested (thank you, Aaron!) - a precedent  
or standard that separates reporting planned and unplanned down time.  
And LOOK HOW RESTRAINED I AM when I mention my supervisor. I think that  
calls for chocolate.

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**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [January 12, 2015, 11:26pm UTC](https://forums.suse.com/t/tracking-uptime/26556/5 "2015-01-12T23:26:13Z")

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Hey Mary Wood:  
[color=blue]

> I think that calls for chocolate.[/color]

Doesn’t everything?

–  
Kim - 1/12/2015 2:26:06 PM

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [April 20, 2015, 12:06pm UTC](https://forums.suse.com/t/tracking-uptime/26556/6 "2015-04-20T12:06:01Z")

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You forgot the vanilla burning candles to spread the smell success.

## – Sewermonger

Sewermonger’s Profile: [https://forums.novell.com/member.php?userid=63](https://forums.novell.com/member.php?userid=63)  
View this thread: [https://forums.novell.com/showthread.php?t=481309](https://forums.novell.com/showthread.php?t=481309)

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**Author:** ![kgroneman](https://avatars.discourse-cdn.com/v4/letter/k/f1d935/32.png) [@kgroneman](https://forums.suse.com/u/kgroneman)\
**Post date:** [April 20, 2015, 5:36pm UTC](https://forums.suse.com/t/tracking-uptime/26556/7 "2015-04-20T17:36:53Z")

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Hey Sewermonger:  
[color=blue]

> You forgot the vanilla burning candles to spread the smell success.[/color]

NOOoooooooooooo!

–  
Kim - 4/20/2015 8:36:42 AM