# Unable to download patch file

**URL:** <https://forums.suse.com/t/unable-to-download-patch-file/35420>\
**Category:** SUSE Linux Enterprise Server\
**Created:** [December 15, 2020, 1:21pm UTC](https://forums.suse.com/t/unable-to-download-patch-file/35420 "2020-12-15T13:21:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Maham](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Maham](https://forums.suse.com/u/Maham)\
**Post date:** [December 15, 2020, 1:21pm UTC](https://forums.suse.com/t/unable-to-download-patch-file/35420/1 "2020-12-15T13:21:55Z")

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A patch needs to be downloaded to fix a vulnerability, but the download icon is disabled and this is not possible  
os: suse11-sp4  
package: sudo-1.7.6p2-0.30.8.1.src.rpm , sudo-1.7.6p2-0.30.8.1.x86\_64.rpm

Patch: Recommended update for sudo

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [December 15, 2020, 3:17pm UTC](https://forums.suse.com/t/unable-to-download-patch-file/35420/2 "2020-12-15T15:17:27Z")

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Hi  
In the patches, just search for sudo and it will populate with all of the updates/patches. Then scroll down I see it under the date “May 14 2020” and is `slessp4-sudo-14370` assuming you have an LTSS subscription it should be available…

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**Author:** ![Maham](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@Maham](https://forums.suse.com/u/Maham)\
**Post date:** [December 16, 2020, 6:33am UTC](https://forums.suse.com/t/unable-to-download-patch-file/35420/3 "2020-12-16T06:33:16Z")

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How can I tell if my account is TLSS or not?  
I can install it with the operating system itself but why can’t I download it?

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [December 17, 2020, 2:22am UTC](https://forums.suse.com/t/unable-to-download-patch-file/35420/4 "2020-12-17T02:22:59Z")

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@Maham Hi, I suspect whilst it shows in the search, they no longer exist as these downloads. You must have an LTSS subscription (or an active one) if can download. Should be in the zypper rpm cache on the system you installed on as well…