# Upgrade SLES-12 SP5 error reported

**URL:** <https://forums.suse.com/t/upgrade-sles-12-sp5-error-reported/35533>\
**Category:** General Discussion\
**Created:** [March 31, 2021, 4:17pm UTC](https://forums.suse.com/t/upgrade-sles-12-sp5-error-reported/35533 "2021-03-31T16:17:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![user14](https://avatars.discourse-cdn.com/v4/letter/u/e99b99/32.png) [@user14](https://forums.suse.com/u/user14)\
**Post date:** [March 31, 2021, 4:17pm UTC](https://forums.suse.com/t/upgrade-sles-12-sp5-error-reported/35533/1 "2021-03-31T16:17:52Z")

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The upgrade method is from SLES-11.4 using DVD. The following error occurred when the last step before the update was confirmed?  
 ![](https://forums.suse.com/uploads/editor/mo/ygikvdn76a7b.jpg)  
 ![](https://forums.suse.com/uploads/editor/v8/4q4unwk6c7at.jpg)

Does anyone know how to choose? Will it make any difference?  
Thank you very much and look forward to your answer

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**Author:** ![malcolmlewis](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis/32/11375_2.png) [@malcolmlewis](https://forums.suse.com/u/malcolmlewis)\
**Post date:** [March 31, 2021, 5:27pm UTC](https://forums.suse.com/t/upgrade-sles-12-sp5-error-reported/35533/2 "2021-03-31T17:27:48Z")

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@? Hi, you need to remove the lock to allow rsylog to update… option 3.  
This is an offline upgrade as per [https://documentation.suse.com/sles/12-SP5/html/SLES-all/cha-update-sle.html#fig-update-sle-paths-overview](https://documentation.suse.com/sles/12-SP5/html/SLES-all/cha-update-sle.html#fig-update-sle-paths-overview)