# Video surveillance

**URL:** <https://forums.suse.com/t/video-surveillance/24207>\
**Category:** Chatting over the Back Fence\
**Created:** [July 27, 2013, 12:02am UTC](https://forums.suse.com/t/video-surveillance/24207 "2013-07-27T00:02:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [July 27, 2013, 12:02am UTC](https://forums.suse.com/t/video-surveillance/24207/1 "2013-07-27T00:02:05Z")

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Anyone here do administration for video security in your location? If  
so, do you use March Networking’s Command software?

Trying to get a couple new cameras working so the necessary people can  
view, export video.

The cameras are in place and recording, but I cannot get anyone  
(including myself) to be able to view/export from them, they get a “Not  
Authorized” error.

From what I can find in the manual, the camera just needs to be copied  
into a logical folder that people can access, and they can pull video.

I’ve tried this several times. They can see the camera’s, but cannot  
view video.

Any ideas?

–  
Stevo

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [July 29, 2013, 9:56pm UTC](https://forums.suse.com/t/video-surveillance/24207/2 "2013-07-29T21:56:02Z")

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Out of handful different ones we have, the one you mention is not one of  
them. You might try making sure the user is a power user. In all the  
systems we have, unless you are using an admin or a power user account,  
you will only be able to watch video and nothing else.

Lana

## – lanaleon

lanaleon’s Profile: [https://forums.novell.com/member.php?userid=16538](https://forums.novell.com/member.php?userid=16538)  
View this thread: [https://forums.novell.com/showthread.php?t=468529](https://forums.novell.com/showthread.php?t=468529)

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [July 30, 2013, 4:42pm UTC](https://forums.suse.com/t/video-surveillance/24207/3 "2013-07-30T16:42:07Z")

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lanaleon sounds like they ‘said’:  
[color=blue]

> Out of handful different ones we have, the one you mention is not one  
> of them. You might try making sure the user is a power user. In all  
> the systems we have, unless you are using an admin or a power user  
> account, you will only be able to watch video and nothing else.
> 
> Lana[/color]

So my response to lanaleon’s comment is…

Users (including myself, an admin in the system) cannot even watch  
video on these two cameras. They can, however, watch and export video  
from a bunch of other cameras on the same system…

–  
Stevo

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<div class="post-metadata">

**Author:** ![susecmail](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@susecmail](https://forums.suse.com/u/susecmail)\
**Post date:** [September 16, 2013, 5:01am UTC](https://forums.suse.com/t/video-surveillance/24207/4 "2013-09-16T05:01:04Z")

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what subnet are the IP cameras on? If they’re on a different subnet, you might have trouble seeing them.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [September 17, 2013, 5:40pm UTC](https://forums.suse.com/t/video-surveillance/24207/5 "2013-09-17T17:40:03Z")

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susecmail sounds like they ‘said’:  
[color=blue]

> what subnet are the IP cameras on? If they’re on a different subnet,  
> you might have trouble seeing them.[/color]

So my response to susecmail’s comment is…

They are on a different subnet, but they are reachable.

–  
Stevo