# Vnc viewer not working

**URL:** <https://forums.suse.com/t/vnc-viewer-not-working/41096>\
**Category:** General\
**Created:** [July 12, 2023, 6:20am UTC](https://forums.suse.com/t/vnc-viewer-not-working/41096 "2023-07-12T06:20:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aman](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/aman/32/10298_2.png) [@aman](https://forums.suse.com/u/aman)\
**Post date:** [July 12, 2023, 6:20am UTC](https://forums.suse.com/t/vnc-viewer-not-working/41096/1 "2023-07-12T06:20:51Z")

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Hi,  
I am running SUSE12 SP4 in a machine, i connected this machine with a laptop where open suse 11.3 is running , when i tried vncviewer ip:port (of SUSE12 Sp4) The error

 ![suseVNCerror](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5e6abbdafb87defdabfa33d9fe154bd4f24e9255.png)  
is displayed.  
can you help me with a solution TIA

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**Author:** ![malcolmlewis1](https://sea2.discourse-cdn.com/flex022/user_avatar/forums.suse.com/malcolmlewis1/32/10022_2.png) [@malcolmlewis1](https://forums.suse.com/u/malcolmlewis1)\
**Post date:** [July 12, 2023, 11:23pm UTC](https://forums.suse.com/t/vnc-viewer-not-working/41096/2 "2023-07-12T23:23:52Z")

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@aman Hi, 11.3?? That is way out of date? Can you ssh onto the system in question and check if an existing vnc has not been exited properly?