# web access/file access not working

**URL:** <https://forums.suse.com/t/web-access-file-access-not-working/21635>\
**Category:** SLES Install-Boot\
**Created:** [January 19, 2012, 6:06am UTC](https://forums.suse.com/t/web-access-file-access-not-working/21635 "2012-01-19T06:06:02Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![System1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@System1](https://forums.suse.com/u/System1)\
**Post date:** [January 19, 2012, 6:06am UTC](https://forums.suse.com/t/web-access-file-access-not-working/21635/1 "2012-01-19T06:06:02Z")

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Hi there, My partner has been working in root of a linux server and he  
has been installing php and mysql so we can install an intranet CMS. He  
has also made some changes to apache configs

Somewhere along the lines Both the webaccess for their e-mail system  
and remote file access went down. We can now not access their email from  
the outside.

I’m curious if anyone can help as to what we can do to fix this.

## – Jesse\_Chase

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [January 19, 2012, 6:46am UTC](https://forums.suse.com/t/web-access-file-access-not-working/21635/2 "2012-01-19T06:46:01Z")

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Hi,

Be less vague about the changes made, and provide the salient details,  
for starters?

If messing with the Apache config started the death spiral, I would  
start by reverting the Apache config.

What e-mail system’s web access and what remote file access solutuon?  
What version of SLES are you using?

– Bob

## – Bob Mahar – Novell Knowledge Partner Do you do what you do at a .EDU? [http://novell.com/ttp](http://novell.com/ttp) “Programming is like teaching a jellyfish to build a house.” More Bob: ‘Twitter’ ([http://twitter.com/BobMahar](http://twitter.com/BobMahar)) ‘Blog’ ([http://blog.trafficshaper.com](http://blog.trafficshaper.com)) ‘Vimeo’ ([http://vimeo.com/boborama](http://vimeo.com/boborama)) ← Click And Be Amazed!

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [January 19, 2012, 7:56am UTC](https://forums.suse.com/t/web-access-file-access-not-working/21635/3 "2012-01-19T07:56:02Z")

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Thanks, this is the partner in question. Essentially, we’re having  
issues with Groupwise Webaccess. It appears to authenticate through  
LDAP, but I’m getting “Certificate Error: Navigation blocked” errors in  
IE. I’ve reverted the Apache configs back to their originals, to no  
avail. My yast2\_vhosts.conf file directs requests from a particular IP  
and port 53443 and at that point you get a login prompt with  
“Authentication required: Protected”, which I’m assuming is the LDAP  
auth that’s setup in yast2\_vhosts.conf. I can give you any other  
information and thanks in advance for your help!

Steven

## – stevenbennettjr

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**Author:** ![system](https://us1.discourse-cdn.com/flex022/uploads/suse/original/2X/5/5012ba89e3ffb5220dac47d5ea0ba032e2fe1cb6.png) [@system](https://forums.suse.com/u/system)\
**Post date:** [January 19, 2012, 8:26am UTC](https://forums.suse.com/t/web-access-file-access-not-working/21635/4 "2012-01-19T08:26:03Z")

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This is SLES10, running Novell Groupwise applications for email and  
document storage. Looking through the access logs in  
/var/log/apache2/access\_log I’m seeing GET requests for iManager.html  
among other page elements (images, js, whatnot). When you login with  
credentials on the login screen i mentioned above, you get a server  
error “The server encountered an internal error and was unable to  
complete your request. Either the server is overloaded or there was an  
error in a CGI script. Error 500”.

Also, and perhaps on an unrelated note, the whole way I got into this  
mess was installing PHP. I’ve done this a hundred times, but it simply  
won’t work, the module is being loaded and there are mime type handlers  
setup correctly, just as in the [php.net](http://php.net) docs, but PHP files are still  
popping download prompts on the client side.

Thanks again,  
Steven

## – stevenbennettjr

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