I would check the version of cloud-regionsrv-client you have installed. It looks to me like this is a SLES 12 instance and may not have been updated to the latest service pack. SLES 12 is in LTSS which is not provided to On-demand instances. You really want to get to cloud-regionsrv-client-9.1.3 or later. Some additional reading below.
https://www.suse.com/c/a-new-update-infrastructure-for-the-public-cloud/
https://www.suse.com/c/update-infrastructure-access-adios-http/
https://www.suse.com/c/major-distro-upgrade-in-the-public-cloud-made-easy/