get Failed to create Case: Case creation returned no Id.
of course no other way to create case, tried emailing techsupport@suse.com but get email back saying only used for existing cases.
a patch broke samba/kerberos on test/dev server and need resolve today as tomorrow morning have scheduled down time for production server
how can I contact support?
well went to lunch came back and the kerberos/samba problem magically fixed itself.
hopefully Suse fixes their open support form soon, luckily don’t need it now.
In the future it would be good to specify what your product is and what support plan you are on (if any). Otherwise you might try visiting http://www.suse.com/support and search the knowledgebase and/or check all the other support options available.