• SUSE Premium Support Super Hero

    Our Premium Support options supplement your current support to help you get the most from your IT investment.

    It's never easy to stay up to date with the latest technology, and with ever-changing advances, it often seems next to impossible. You need to prevent security breaches, implement new functionality and maintain a stable environment. These á-la-carte services will help lighten your IT staff's workload, allowing it to focus on what's important to you—growing your business. And since every organization has different needs, you can tailor our service to meet the unique requirements of your business.

    A Premium Support Engineer (PSE) solves problems and helps you proactively maintain your business systems. The skills and resources to support these complex systems are hard to find, especially if you've tailored your solutions to specifically fit your business. We have the answer. With a Premium Support Engineer, you have direct access to a named and highly experienced expert who will:
    • Understand your technical environment and get to know your in-house team by working closely with them
    • Be proactive to help you get more from your investment
    • Help your team address changing needs and avoid technical problems
    • Respond quickly to design appropriate solutions to fix even the toughest issues
    • Help you avoid downtime, minimizing costs and business disruption


    For more information visit us at: https://www.suse.com/support/premium