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Thread: Knowledgebase

  1. #1
    nntp-user NNTP User

    Knowledgebase

    Hi

    the time-honored Novell-Knownledgebase is a great source for resolving
    some issues.

    But how I can write logical search pattern?

    Exp. iprint AND Hewlett

    It seems that there is a OR anytime


    Bernd

  2. #2

    Re: Knowledgebase

    There's an almost invisible HELP link on the KB search page:
    https://www.novell.com/support/kb/help.html

    "Search syntax. By default, two or more search terms separated by spaces are
    treated as though they are separated by Boolean 'OR' operators. In other words
    search results will be returned if one or more of the search terms are found in
    documents in the Knowledgebase. For example, if the string groupwise abend were
    used for the query, those documents containing either groupwise or abend or
    both would be returned. However, the search also takes into account how close
    the terms are to each other—the closer they are to each other the higher the
    weighting. Other search operators such as Boolean 'AND' and 'NOT' are also
    available. Search terms may also be grouped into "as is" phrases by surrounding
    them with double quotes (""). Get more information about the operators
    available and the search syntax here."

    --
    Kim - 8/23/2018 7:41:50 AM

  3. #3

    Re: Knowledgebase

    FYI: https://www.novell.com/support/kb/help.html#syntax

    --
    Kim - 8/23/2018 7:44:15 AM

  4. #4
    nntp-user NNTP User

    Re: Knowledgebase

    Am 23.08.2018 um 15:44 schrieb kgroneman:
    > FYI: https://www.novell.com/support/kb/help.html#syntax
    >


    This is the syntax I assumed. Sometimes I think that OR is not
    functioning and so I think that I use the wrong syntax.

    Thx for the clearification.

    Bernd

  5. #5
    nntp-user NNTP User

    Re: Knowledgebase

    Am 27.08.18 um 08:43 schrieb nntp-user:
    > Am 23.08.2018 um 15:44 schrieb kgroneman:
    >> FYI: https://www.novell.com/support/kb/help.html#syntax
    >>

    >
    > This is the syntax I assumed. Sometimes I think that OR is not
    > functioning and so I think that I use the wrong syntax.
    >
    > Thx for the clearification.


    Definitiv: The search syntax is not functioning correct!

    I visit: https://www.novell.com/support/kb/
    and choose 'NetIQ / Identity Manager' from the drop-down-list 'Choose a
    Product'.

    I enter "The contents of the clipboard cannot be modified."
    And mark Novell and NetIQ (SUSE; Include Archived Documents and Search
    English Content is NOT marked)

    Then I get 300 results ...

    I open the first link and search for my string "The contents of the
    clipboard cannot be modified." -> This string is not in the given page ...

    and so on ...

    :-\


    Bernd

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