Enterprise Information Technology Services

[Senior Messaging System Engineer]
The New York City Health and Hospitals Corporation (HHC), the largest
municipal hospital and health care system in the country, is a $6.7
billion public benefit corporation that serves 1.3 million New
Yorkersnearly 475,000 of whom are uninsured. HHC provides medical,
mental health, and substance abuse services through its 11 acute care
hospitals, four skilled nursing facilities, six large diagnostic and
treatment centers, and more than 70 community-based clinics. HHC Health
and Home Care also provides home health services to New Yorkers. HHC was
the 2008 recipient of the National Quality Forum and The Joint
Commission's John M. Eisenberg Award for Innovation in Patient Safety
and Quality. For more information about HHC, please visit us at
'NYC.gov - The Official New York City Web Site'
Comprised of various functional groups and Network IT departments,
Enterprise Information Technology Services (EITS) is responsible for all
of HHCs information systems and network infrastructure. EITS staff has
strong problem-solving, mathematical, and analytical skills. With an
aptitude for computer technology, EITS staff exhibits proficiency in
spreadsheets, word processing, and presentation software.


Provide support, administration, troubleshooting, reporting and project
management for an environment consisting of GroupWise v8 & 2012 NCS/BCC
cluster, OES2, SLES 10/11, Novell Data Synchronizer, Novell Instant
Messenger, Novell Identity Manager, GWAVA Reload/Retain, eDirectory,
Password Self Service and FTP.


Build, configure, and administer Novell/Groupwise platform
Coordinate the installation and upgrades of hardware and software
Interact with IT staff and vendors regarding complex testing or
troubleshooting issues
Provide documents standards and operating procedures
Provide input on budget, strategic and capacity planning, process
improvements, and engineering design
Present project status, issues and other key information to
management, peers and stakeholders
Provide effective communication at all levels of management, peers
and customers through clarity of expression and the ability to organize
thoughts both written and oral


Required 5 years experience in implementing, managing,
troubleshooting & administering Novell eDirectory in an Enterprise
Required 5 years experience in implementing, managing,
troubleshooting & administering Novell GroupWise in an Enterprise
Required 5 years experience installing and managing Linux in an
Enterprise Environment, including any of the following: OES2, SLES10/11,
OES11, RedHat
Required Experience implementing Novell Clustering on SuSE Linux
Required Working knowledge of SAN and fibre channel connectivity for
Linux servers. Experience with EMC/Hitachi a plus
Required Working knowledge of LAN Protocols
Required Strong knowledge of iManager, ConsoleOne Management Tools
Required Experience with NSS, NCP, NFS, EVMS, LVM
Required Experience with implementing LDAP authentication against
eDirectory and Active Directory
Required Experience with Remote Administration (KVM, Lights Out,
WebEx and other desktop sharing) a must
Required MS exchange working experience 3-5 years
Required Enterprise project roll out experience
Preferred Working knowledge of Novell Business Continuity Clustering

Preferred Working knowledge of MYSQL and MS SQL
Preferred Working knowledge of GWAVA Reload, Retain and Vertigo
Preferred Experience with GroupWise to MS Exchange Migration (MS
Exchange 2010, 2013 and Office365 a plus)
Preferred Working knowledge of Active Directory and Windows
2003/2008,2012, Windows XP/WIN7
Preferred Experience using Visual Click's DSRazor and DSMeter, and/or
JRB utilities
Preferred Working knowledge of Novell IDM v3.x/v4.x
Preferred Working knowledge of Novell IDM Password Self-Service
Preferred Working knowledge of Novell Netware
Preferred Experience with implementing SFTP/FTPS (NWFTPD, PUREFTPD)
on Linux
Preferred Experience using BMC Remedy
Preferred Experience with scripting (bash, perl, python, powershell,
php, ruby)
Preferred Experience with implementing Web Servers and Application
Servers on Linux (Apache, Tomcat, IIS)
Preferred Experience with Monitoring Tools (i.e.: Nagios, SCOM,


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