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Thread: Server Accessible Problem in SUSE 11.2

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  1. Unhappy Server Accessible Problem in SUSE 11.2

    Hello Guys,


    I am using

    SUSE Linux Enterprise Desktop 11 (x86_64)
    VERSION = 11
    PATCHLEVEL = 2

    During any software installation through YaST, I am getting the following error :--

    Cannot access installation media
    (Medium 1).
    Check whether the server is accessible.

    show details

    URL:
    http://dl.google.com/linux/chrome/rpm/stable/i386

    Download (curl) error for 'http://dl.google.com/linux/chrome/rpm/stable/i386/repodata/repomd.xml':
    Error code: Connection failed
    Error message: Couldn't resolve host 'dl.google.com'

    I tried for everything from internet but still it persist.

    Kindly help in rectifying the same. I am not getting what the actual problem is??

  2. #2

    Re: Server Accessible Problem in SUSE 11.2

    Quote Originally Posted by praveen221288 View Post
    Error message: Couldn't resolve host 'dl.google.com'

    I tried for everything from internet but still it persist.

    Kindly help in rectifying the same. I am not getting what the actual problem is??
    The problem appears to be in what you've posted, specifically "Couldn't resolve host 'dl.google.com'"

    What's the output if you run

    Code:
    $ host dl.google.com

    As far as I can see you may as well just remove the repo anyway because Google Chrome stopped working on SLED as of version 13. Google increased the library version requirements to versions not included in SLED. (Though a while back someone posted details of a hack to get the then current version to work.) Also I've tried adding the repo you've got and Google Chrome won't install:

    Code:
    linux-wg9t:~ # zypper in google-chrome-stable
    Loading repository data...
    Reading installed packages...
    Resolving package dependencies...
    
    Problem: google-chrome-stable-28.0.1500.71-209842.i386 conflicts with xorg-x11-libX11 < 7.6_1 provided by xorg-x11-libX11-7.4-5.11.11.1.x86_64
     Solution 1: do not install google-chrome-stable-28.0.1500.71-209842.i386
     Solution 2: do not install google-chrome-stable-28.0.1500.71-209842.i386
    
    Choose from above solutions by number or cancel [1/2/c] (c):
    Note how the both choices are "do not install google-chrome-stable". Attempting to remove xorg-x11-libX11-7.4 package results in zypper wanting to remove 522 other packages so that's not an option.

  3. #3

    Re: Server Accessible Problem in SUSE 11.2

    Forgot to ask: Does your machine have a working Internet connection? I've seen cases of people having problems like this and it turns out there's a rather larger problem, like lack of any network connectivity which for some reason they didn't mention.

    Assuming you do actually have Internet connectivity on the machine, can you ping any of the IP addresses 173.194.41.68 through 173.194.41.78? Those are some of the IP addresses dl.google.com resolves to. If you can ping those IP addresses then there's maybe some problem with the DNS servers you're using. You could using different DNS servers http://www.opendns.com/

  4. Re: Server Accessible Problem in SUSE 11.2

    HI,

    First let me clarify that I already have internet connection, I am able to surfing well in my browser,

    But when I fired the above command, following message appeared..

    localhost:/home/user1 # host dl.google.com

    Host dl.google.com not found: 5(REFUSED)


    localhost:/home/user1 # zypper in google-chrome-stable

    Download (curl) error for 'http://dl.google.com/linux/chrome/rpm/stable/i386/repodata/repomd.xml':
    Error code: Connection failed
    Error message: Couldn't resolve host 'dl.google.com'

    try to resolve it another possible way please....

  5. #5

    Re: Server Accessible Problem in SUSE 11.2

    Quote Originally Posted by praveen221288 View Post
    localhost:/home/user1 # host dl.google.com

    Host dl.google.com not found: 5(REFUSED)
    OK, so there's evidently some sort of problem with the DNS servers you're using, though I can't say exactly what and from what I can tell from a few minutes on Google I don't think it's something you can actually fix, unless you are the person that runs the DNS servers you're using.

    Can you ping any of the IP addresses 173.194.41.68 through 173.194.41.78? If so then you are able to reach dl.google.com you just can't resolve it. So you could try using different DNS servers, for example those run by http://www.opendns.com/ and see if that fixes the problem. Or you could change the repo configuration to use an IP address instead of the hostname. However as I demonstrated earlier, Google Chrome will not install anyway even if you can fix things up so that zypper can access the repo.

    As for why dl.google.com doesn't resolve, can you talk to, or log a support ticket with, whoever it is that runs the DNS servers?

  6. Re: Server Accessible Problem in SUSE 11.2

    Hi,, I tried to ping the IP addresses 173.194.41.68 through 173.194.41.78 but it shows " connect: Network is unreachable ", I also tried with DNS servers by http://www.opendns.com/, still problem persist.

    Could you please tell me what actually need have to change in IP and DNS settings or others. Did you realize the problem in those part only ? Let me know the specific cause so I could tell to my System Admin, as he is Microsoft Windows geek but not for Linux. I am not able to install many software which I need urgently.

  7. #7

    Re: Server Accessible Problem in SUSE 11.2

    Quote Originally Posted by praveen221288 View Post
    Hi,, I tried to ping the IP addresses 173.194.41.68 through 173.194.41.78 but it shows " connect: Network is unreachable ", I also tried with DNS servers by http://www.opendns.com/, still problem persist.
    Your problem is larger than just with your DNS server then. You said before "I already have internet connection, I am able to surfing well in my browser" but it appears you don't have any connectivity to the part of Internet where dl.google.com is located. It's very difficult to give specific advice with this. It sounds as though the problem may not be with your machine but with the network to which you are connected. Can other machines on the same network as your machine reach dl.google.com? Do the people who run your network think you should be able to reach dl.google.com? Is your networking set up using DHCP or are you manually entering IP address, subnet, etc? If the latter, are you sure you're entered everything correctly?

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