Hi geneong,

> I believe the key problem lies with the messages: "JVMJ9VM011W Unable to load j9dmp24: libstdc++.so.5: cannot open shared object file: No such file or directory"

you should find that lib in the Legacy Module for SLES 12, in the libstdc++33 RPM. (See YaST - Add-Ons - Add - "Extensions and Modules from Registration Server...")

Regards,
Jens


Regards,
Jens